Qualifications:

• College degree and previous leadership role experience
• Confident in leading a team of 20-40 team members
• Strong understanding of organizational development and leadership principles
• Strong Business Acumen
• Track record of being a strategic planner, ability to develop and implement comprehensive plans to achieve organizational goals and objectives
• Must be proficient in Microsoft Word, Microsoft Excel and Google Drive Suite
• Self-disciplined
• Pleasant, polite manner and a neat and clean appearance
• Exemplary time management skills
• Punctual and dependable
• Problem solver
• Good communication skills with a diverse staff

Responsibilities:

• In this role, you will play a pivotal part in driving the success of our organization by providing leadership to our team on shift through coaching and hands-on training
• As a restaurant director you will also lead an area of the business (food safety, food quality, facilities, or guest experience) through organization of systems and processes that direct and drive results that achieve the organization's goals
• Hours may vary if the manager must fill in for his/her employees or if emergencies arise (typical work week = 45 hours)
• Flexibility in scheduling is required, including the ability to work both morning and evening shifts if necessary
• This position involves administrative tasks and restaurant duties during scheduled shifts
• Position involves standing for extended periods and lifting, moving products and supplies
• Attends store meetings & parties
• Uphold team to store policies and expectations
• Consistent execution of daily, weekly and monthly operations in both FOH & BOH
• Assist in the development of shift managers and area managers
• Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities
• Foster open and transparent communication channels within the organization
• Build strong relationships with key stakeholders, both internal and external
• Implement strategies to improve team performance, motivation, and overall job satisfaction based on key performance indicators
• Stay updated on industry best practices and incorporate relevant content into training materials
• Performs other duties and responsibilities as required or requested

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.