Located in the Scottsdale Airpark (Raintree Drive & 101)

14995 N 87th St., Scottsdale, AZ 85260

This position begins January 1st

Shift Manager Responsibilities

• Managers at Chick-fil-A lead shifts by working alongside team members, coaching them for optimal performance and desired business outcomes including: Guest satisfaction, Sales growth, Profitability, Enhanced Team Member Experience
• Responsible for everyday supervision of products and services to ensure safety, quality, and efficiency
• Providing team members with training, clear instruction, accountability regarding standards, skills coaching, affirmation and encouragement
• Ensuring all shift tasks are completed according to the daily schedule

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied and team members are competent and engaged.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example
• Typical manager shifts include 12p-8p or 3p-11p

Managers at Chick-fil-A lead shifts by working alongside team members, coaching them for optimal performance and desired business outcomes including:

• Guest satisfaction
• Sales growth
• Profitability
• Enhanced Team Member Experience

Chick-fil-A at Raintree Drive has been serving the communities of north Scottsdale since 2005. Located in the Scottsdale Airpark just east of the Scottsdale Airport, Chick-fil-A Raintree enjoys nearby world-class events, including the Waste Management Phoenix Open, Barrett-Jackson Collector Car Auction, and the Scottsdale Arabian Horse Show. Our franchise owner and leadership team have passionately led the business over the last eight years in a pursuit to become one of the most beloved brands in Scottsdale. We are committed to supporting local needs in the community, cultivating a rewarding work environment, and delivering a remarkable dining experience. We hope you'll consider joining us!