Overview

Chick-fil-A's Corporate Procurement Team is experiencing a transformation that will impact the entire organization and we want you to join us in the journey. During this transformation, the Enterprise Supplier Management (ESM) Program was created to stand up a single end-to-end process that helps Staff understand how to source, contract, onboard and manage suppliers. The Procurement Coordinator will shepherd staff through the purchasing journey by navigating through processes and systems, while adhering to procurement policies. This will enable the Corporate Procurement team and ESM Program to increase oversight, operational efficiencies, financial stewardship, and stakeholder satisfaction.

As a crucial member of the Corporate Procurement Team that plays a part in the ESM program, the Procurement Coordinator will be the traffic controller for all purchasing requests from departments across the organization. As a result, the Procurement Coordinator may be the first point of contact and brand impression for the Corporate Procurement team so the ability to respond with urgency and a customer service spirit is important. The role will include triaging each project request and coordinating with relevant stakeholders to gather project information, which will inform the appropriate buying channel, whether through strategic sourcing or a direct purchase. These requests may range from small spend to business critical and/or high spend engagements. After a supplier is shortlisted, the Procurement Coordinator will work with business stakeholders and suppliers to obtain necessary supplier information needed to run due diligence, onboard, and pay the selected supplier.

In addition to interacting with business stakeholders, the procurement coordinator will regularly collaborate with the Corporate Procurement and Legal teams, so an understanding of sourcing, procurement, and legal processes are important. The role will require responsiveness, high desire for stakeholder satisfaction, knowledge of the strategic sourcing and procurement process, and ability to make judgements within ambiguity.

At Chick-fil-A, we pursue meaningful impact, have access to innovative tools and work collaboratively across the business. The culture is second to none - we are a growing, purpose driven company and strive to be the worlds most caring company.

The Chick-fil-A Support Center is launching a new project-based role that is part of the Enterprise Viability Team within Enterprise Data & Analytics department. This Project Full-time role is a TEMPORARY, full-time position up to a maximum of 36 months.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Evaluate project requests based on factors such as spend, risk, and type of purchase to route through the appropriate procurement process, whether through strategic sourcing event or a direct purchase, and assign to the appropriate stakeholders (System: ServiceNow)

Export ServiceNow reports as needed to provide metrics and data (System: ServiceNow)

Execute the overall nondisclosure agreement (NDA) process coordinating with legal, sourcing staff, and suppliers (Systems: DocuSign; Microsoft Planner)

Assist with intake forms to request legal support for contracting (System: DocuSign)

Schedule and conduct meetings with business stakeholders to capture necessary supplier information needed to run due diligence, onboard, and pay the selected supplier

Facilitate the intake, registration, and maintenance of CFAs Supplier Management System (System: Aravo)

Set up supplier information for supplier payment and support CFAs Procure to Pay activities (System: Apex)

Collaborate with the various functions of Corporate Procurement (Strategic Sourcing, Supplier Relationship Management, Procurement Operations) to pivot through changing requirements as learnings evolve

Perform any other Procurement Coordination tasks as directed by the Corporate Procurement team

Minimum Qualifications

Ability to work effectively with cross functional teams (procurement, legal, business stakeholders, and suppliers)

Effectively uses Microsoft Office tools (Outlook, Excel, Word, Planner)

Comfortable operating in ambiguity

Customer service spirit

Strong interpersonal and communication skills (verbal and written)

Organized and can prioritize or pivot tasks according to changing needs

Proactive to ask questions and seeking to understand processes and organizational nuances

Must maintain and promote social, ethical, and professional standards that reflect the core values of Chick-fil-A, Inc. when conducting business activities

2-3 years administrative experience for procurement, sourcing, or legal groups

Preferred Qualifications

Bachelors Degree

Minimum Years of Experience

2

Travel Requirements

5%

Required Level of Education

Bachelor's Degree

Preferred Level of Education

Bachelor's Degree

Major/Concentration

Business or similar degree

Job FunctionAccounting/Financial Services

Position TypeExperienced Professionals

Requisition ID2024-16638

Posting Location : LocationUS-GA-Atlanta