Overview

This role is responsible for leading the Mobile App DevOps team for the supply chain vertical business lines (VBLs).

The team is responsible for multiple products including:

CFA Supply App Android/IOS/Ipad app the puts supply chain in the hands of restaurant Operators and enables amazing customer support

RoutCFA App Android app using by drivers and transportation managers. This is a critical app that guides drivers through deliveries and safety related processes

Supply Hub Web Based Portal to implement master data configuration, Ad hoc communications to restaurants, restaurant onboarding, and transportation related business processes

RS Automation Backend serviced that automation over 65% of service now incidents

This highly productive team delivers releases in an agile fashion nearly every week to continuously improve existing functionality and delivery new functionality. This is a DevOps team so the team provides 24/7 on call operational support for all developed solutions.

About Chick-fil-A Supply and Bay Center Foods

As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:

Distribution Center State-of-the-art warehouses that house supply for Chick-fil-A restaurants

Production Distribution Center Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants

Transportation Growing fleet of delivery vehicles that supply Chick-fil-A restaurants

Responsibilities

Own solution architecture decisions for the teams products

Lead delivery and operations of the teams products, including both individual contribution and support as well as delegated tasks and support to your teams engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves

Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories - Interview, select, onboard, and oversee contract engineers

Assist in the design and delivery of products outside of your team, develop tools and processes for use outside of your team, and/or mentor other engineers or especially lead engineers outside of your team

Guide partner-led engineering workstreams, contributing to solution design and code reviews

Guide engineering team in adoption of Chick-fil-A software engineering standards - Identify & propose emerging software engineering technologies, methodologies and/or approaches

Driver for Operational and Engineering excellence for the DevOps team

Gain deep understanding of business processes across Supply Chain so the team can maximize impact and operate at a high level

Minimum Qualifications

Bachelors Degree in Computer Engineering, Computer Science or related technical field or the equivalent combination of education, training and experience from which comparable skills can be acquired

7 years of relevant work experience:

Experience designing complex software solutions

Experience designing and implementing Android and IOS mobile applications

Experience designing and implementing web-based applications

Experience designing and implementing cloud based backend solutions for highly transactional systems

Experience mentoring and leading a team, including good interpersonal and team collaboration skills

Experience leading an agile development team, including sprints, pointing, and daily standups

Broad and deep programming experience in Java, JavaScript, Python and/or comparable languages

Experience with SQL and data modeling

Experience with Git for source control and setting up automated CI/CD processes and technologies

Experience implementing application security, software design patterns, and the SDLC

Proven ability to positively influence the engineering culture and practices in a professional environment

Partner closely with technical product owners to understand, estimated, and deliver on business requirements

Knowledge:

Broad awareness and understanding of the Chick-fil-A technology portfolio and related capabilities

Extensive understanding of the Chick-fil-A restaurant, distribution, transportation, and food manufacturing business models

Skills:

Excellent verbal and written communication

Collaborative skills across a technical, product, and business teams

Full Stack Technical skills including Kubernetes, AWS, Python, Go-lang, Typescript, IOS App development, Android App development, React, and React Native

Abilities:

Confidently lead technical teams with a diverse set of technology from mobile apps, to web apps, to cloud based technologies

Act and project calm and confidence while working through stressful and complex operations issues

Lead complex work across multiple business process areas

Influence stakeholder technology understanding

Demonstrates ability to value both relationships and results

Navigate challenging situations, ensuring all parties are treated with honor, dignity, and respect

Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights. The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.

Preferred Qualifications

Master's Degree

7 years of relevant work experience:

Experience with automated testing frameworks and tools

Experience developing and delivering microservice and event driven programming

Experience with monitoring and alerting technolgies

Deep understanding of AWS technologies and architecture

Deep understanding of DocKer/Kubernetes and CNCF related technologies

Minimum Years of Experience

7

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Master's Degree

Major/Concentration

Computer Engineering, Computer Science or related technical field

Job FunctionInformation Technology

Position TypeExperienced Professionals

Requisition ID2024-16764

Posting Location : LocationUS-GA-Atlanta