Overview

The New Facilities IT Build Project Lead is responsible for coordinating all IT efforts related to building new distribution and food production facilities. Areas of scope include network infrastructure, enterprise systems, technology assets, and more. Core responsibilities include project planning and coordination, procurement, technology asset implementation, and hand off to our day 2 support system. This role will also support the management of new facility requirements in partnership with our business partners, PMO, and our IT Team Members. Success in this role means new facilities and their technology are delivered timely, within budget, and with a high level of care demonstrated throughout the process.

About Chick-fil-A Supply

Chick-fil-A Supply, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

Responsibilities

Develop and oversee project plans, critical milestones, and budgets

Provide timely updates and risk escalations to critical stakeholders

Collaborate with business stakeholders to identity and document device requirements for upcoming facilities

Manage procurement, onsite deployment, and commissioning of critical end user devices and IT infrastructure

Provide device support for user acceptance testing activities

Coordinate and document low-voltage requirements across business partners, construction vendors, and our Network Team

Coordinate systems testing activities across our system owners, QA, and business partners

Conduct after action reviews post facility go-lives to collect feedback and lessons learned to apply to future facilities

Continuously improve the playbook and approach for IT asset and infrastructure deployment for new facilities

Understand from a high level the end to end technology stack supporting our operations

Provide coordination across vendors involved with launching new facilities

Provide onsite support for both systems testing and operational go-lives

Facilitate transition of new facilities to our Day 2 operations support Team

Minimum Qualifications

3 years of relevant technology project/program management experience

Highly motivated with strong interpersonal skills; a team player, yet able to work independently when necessary

Excellent written and verbal communication skills

Strong project management, financial management, supplier management, and stakeholder management experience

Ability to run multiple projects in various stages, simultaneously

Broad range of technology experience and expertise

Demonstrated experience with technology requirements gathering and management

Demonstrated ability to simultaneously run multiple projects in various stages

Excellent at establishing, building, and maintaining meaningful relationships with both business and technology partners

Ability to perform effective short-term and long-range planning

Strong desire for driving continuous improvement of process, standards, and policies

Preferred Qualifications

Experience in supply chain, manufacturing, or other industrial businesses

Experience with interacting with General Contractors and other construction trades

Understanding of system integrations and cloud infrastructure

Experience working with mobile device management software

Enterprise networking knowledge

Enterprise systems knowledge

Procurement experience

Experience leading and interacting with managed services

Comfortable using hand tools

Minimum Years of Experience

3

Travel Requirements

40%

Required Level of Education

N/A

Job FunctionInformation Technology

Position TypeExperienced Professionals

Requisition ID2023-13392

Posting Location : LocationUS-GA-Atlanta