Schedule: Monday-Friday

Overtime: May be required during busy season; shifts increase on average to 9-10 hours M-F and some Saturdays

Pay Type: Hourly Non-Exempt

Pay Frequency: Weekly Pay

Job Summary:

The Lead, Inbound Receiving and Production plays a vital role in ensuring the smooth and efficient operations of our warehouse by overseeing the inbound receiving process, managing product returns, inventory replenishment and driving production efficiencies. This role is responsible for developing and implementing strategies to improve warehouse efficiency and safety, while also collaborating with cross-functional teams to identify and address opportunities for process improvement.

Education and Experience Requirements:

• Minimum of 2 years of experience in warehouse operations, inventory management, or related field.
• Prior experience as a forklift operator in a warehouse setting.
• Previous experience in managing RMA processes and production operations.
• Competency with Microsoft Office programs and basic computer skills.

Position Requirements and Preferred Knowledge, Skills and Abilities:

• Diligence and ability to multitask.
• Strong leadership and communication skills.
• Knowledge of safety regulations and compliance standards.
• Ability to evaluate performance effectively.
• Ability to give and receive constructive feedback effectively.
• Ability and desire to grow in the position and accept more responsibility.
• Ability to take initiative in providing innovative ideas to improve process efficiency.
• Ability to maintain consistent attendance, arriving on time and prepared for all shifts, meetings, and appointments.

Essential Responsibilities, Expectations, And Behaviors Include (But Are Not Limited To) the Following:

Inbound Receiving:

• Manage receivers to quickly and accurately receive inbound POs to avoid production delays, shipping delays, fees, and maintain accurate inventory quantities.
• Ensure product aisles in the warehouse are kept clear and all product is promptly put away into a specific location.
• Communicate with QA to ensure all compliance testing is completed promptly.
• Oversee the product returns process, including accurate receiving, assessment of product, and communication with customer service.
• Make recommendations to the Inventory Manager regarding damaged goods.
• Manage a pre-boxing process for complex or challenging to-box products, ensuring efficient and effective packaging solutions.
• Supervise production operations, including overseeing work orders, ensuring production targets are met, and maintaining quality standards.
• Maintain accurate records of returned productions, quality assessments and production activities.
• Provide training and guidance to team members involved in RMA, production, receiving and replenishment processes.
• Ensure inventory replenishments are completed accurately, on time, and efficiently.

Warehouse Safety:

• Communicate with Supervisors and Leads on safety hazards in the warehouse.
• Champion 5S by providing feedback to Supervisors, Leads, and team members on best practices.
• Perform regular 5S audits.
• Ensure product is safely stored in warehouse locations.
• Identify and create a plan of action to correct safety concerns regarding product stored in warehouse locations that cause pallets to be unstable.

Working Conditions:

The essential functions of this job require the employee to perform the following physical activities:

• Able to lift, bend, stand, and stretch frequently throughout the day.
• Ability to lift 40 lbs.
• Regular use of PC, laptop, copier, fax, and other general office equipment.
• Ability to access all areas of the facility to perform essentials functions of the position.
• Noise level for this environment is low to moderate.

Who We Are:

At Children's Factory, we create inspired spaces for imagination and learning. For over 40 years, we've been a leading manufacturer and distributor of high-quality products for child development centers, preschools, and elementary education.

Simply put- We provide GROWN UPS with the products and resources KIDS need to inspire imagination, build confidence, and develop lifelong learning skills. We do more than just make great products. We make a positive impact on the lives of the children and educators who use them.

Each and every member of our team plays a pivotal role in helping children all over the world thrive and discover their full potential. We are looking for problem solvers, difference makers, and challenge takers. People who share our passion for education, and who want to make a difference in the world.

Our culture is centered around creativity, collaboration, and innovation. We value the unique skills and perspectives that each team member brings to the table and encourage everyone to share their ideas and insights freely. We believe in pushing the boundaries of what is possible, having fun, and fostering a positive and supportive work environment where our team members can grow both personally and professionally.

Children's Factory is proud to be an Equal Opportunity Employer

Children's Factory is an Excelligence Company. Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.