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Overview

Developmental and Behavioral Health Services at Children’s Mercy cares for children and teens who need extra support with developmental, psychiatric, or psychological concerns. We understand that a child’s mental, emotional, and behavioral health is an integral part of their well-being. Each patient is paired with a personalized care team of developmental pediatricians, psychologist, and/or psychiatrist to provide medical evaluation and specialty care for children with developmental disorders such as autism and intellectual disability. Managing medication and other treatments for symptoms such as impulsivity, inattention, anxiety and agitation and mental health conditions such as ADHD, depression, anxiety, mood disorders, Tourette’s and eating disorders.

The Behavioral Health Intake Coordinator is responsible for organizing and coordinating all aspects of the intake of new patients seeking care in Developmental and Behavioral Health clinical programs. The individual will complete an intake interview with patients and a make a determination about the most appropriate type of appointment, and/or provide information about alternate resources at Children's Mercy (CM) or in the community. This individual identifies members at-risk and addresses barriers to accessing behavioral health care. This individual works closely with clinical and support staff to ensure a smooth and timely process of information gathering, decision-making, and scheduling of new patients.

Qualified Spanish speaking candidates are strongly urged to apply.

Responsibilities

The Behavioral Health Intake Coordinator:

• Completes an intake interview and screening with patients and/or caregiver.
• Maintains a working knowledge of services within the Developmental and Behavioral Health (DBH) division.
• Understands relevant related resources and clinical programs at Children’s Mercy (outside of DBH) including steps required to access such services.
• Matches patients’ clinical presentation to appropriate service appointment needed.
• Informs patients not matched for care with a Children’s Mercy provider/service of this outcome. Providing information on alternate community resources.
• Assesses caregiver’s understanding of the intake process and outcome; addresses any gaps in understanding that would negatively impact the process.
• Assists with a smooth transition from patient referral to appointment scheduling.
• Use initiative and good, sound judgment.
• Is able to be flexible

Qualifications

• Bachelor's degree in a behavioral health related discipline (Social Work, Psychology, Counseling, Human Services) and 1-2 years' experience OR
• Bachelor's in a non-behavioral health related discipline (Nursing, Criminal Justice) and 3-5 years' experience
• Bilingual (Spanish/English preferred)
• Licensure preferred: LBSW, LMSW, RN
• If incumbent has current licensure, licensure is required to be maintained and renewed. This requirement is tracked internally. However, licensure is not required for this role.

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children’s Mercy benefits.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $22.81/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.