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This position is responsible to provide administrative leadership to clinical staff and conduct high volume psychosocial and psychiatric services to children in a comprehensive community and hospital-based outpatient mental health clinic. Responsible to obtain pertinent information through intake on the telephone for new patient appointments, make the appropriate assignment in the multiple specialty clinics including Mood Disorders, Neuro psychological testing, Infant and Toddler, Eating Disorder, OCD/Tourette's, Anxiety and ADHD.
Minimum Work Experience
4 years Related experience (Required)
Previous experience in mental health intake. (Required)
Required Skills/Knowledge
Excellent customer service skills.
Experience in healthcare setting preferred and computer knowledge necessary.
Excellent verbal, interpersonal, and telephone skills required.
Knowledge of medical terminology and CPT-4/ICD-9 coding preferred.
Detail oriented, organized individual with demonstrated ability to prioritize, problem-solve and follow through.
Working knowledge of mental health third party payers, eligibility requirements and ability to discuss medical and mental health benefits.
Ability to make appropriate new patient assignments to clinician based on specialty clinic and/or refer to other medical health services both at Children's Hospital and other community mental health resources.
Should have knowledge of computer database entry .
Knowledge of charge entry and/or front desk operations.
Functional Accountabilities
Insurance Authorization
Patient Services
Patient Triage
Peer and Staff Training
Safety
Organizational Accountabilities
Monthly Reports
Organizational Commitment/Identification
Customer Service
Teamwork/Communication
Performance Improvement/Problem-solving
Cost Management/Financial Responsibility
Other
Hospital
$67k-87k (estimate)
09/10/2024
11/10/2024
www.childrensnational.org
Washington, District of Columbia
3,000 - 7,500
Eric McMillan
$500M - $1B
Hospital
Founded in 1870, Children's National Medical Center (CNMC) is a children's hospital in Washington, D.C., located just north of the McMillan Reservoir and Howard University. It shares grounds with Washington Hospital Center, National Rehabilitation Center, and the DC Veterans Affairs Medical Center.