1120 Product Operations Manager Jobs in Chicago, IL
CHIME is Hiring a Product Operations Manager Near Chicago, IL
By focusing on the operational duties of product management - we accelerate our ability to innovate, strategically plan, and improve our Member experience. We are thought-partners to our product team and provide a continuous feedback loop of member experiences that we use to improve, expand, and maintain products and services for Chime members.
The base salary offered for this role and level of experience will begin at $96,800 and up to $131,800. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role you can expect to
- Support the operational execution of cross-functional initiatives, such as product launches, service modifications and feature changes.
- Serve as a domain expert in specific product and feature areas.
- Own the quality of service and product delivery and respond to incidents related to these services.
- Ensure operational achievements are met and maintain close communication with team members to facilitate timely deliveries.
- Serve as the liaison for internal and external partners, leading project planning and technology integrations with a focus on building positive relationships, coordinating cross-functional team efforts, and aligning partner priorities with our strategic goals.
- Establish and maintain a robust feedback loop for our products and features, analyzing member experience data and performance indicators to advise product strategies.
- Collaborate with cross-functional teams to prioritize impactful opportunities and support product managers in strategy formulation.
- Employ a data-driven approach to decision making, supporting the team with quantitative and qualitative insights.
- Act as a thought partner in experiment design and testing.
- A passion for delivering the best member experience.
- 2-5 years of experience in payments, FinTech, or consulting.
- Program and / or partnership management experience with a track record for coordinating efforts across multiple team members and delivering results.
- Ability to influence and champion deep positive relationships with external partners and cross-functional collaborators.
- Experience using data and analytical findings to guide and make business decisions.
- Experience with analytical tools such as Looker, Tableau or similar
- The ability to find creative, practical solutions to problems.
- A bias toward action and thinking outside the conventional approach.
- Eagerness to investigate the details.
- A desire to join a passionate organization and help the continued growth of our team.
We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.
So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.
We’re uniting everyday people to unlock their financial progress—will you join us?
- Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.
- 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
- 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
- 💰 Competitive salary based on experience
- ✨ 401k match plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
- 🫂 1% of your time off to support local community organizations of your choice
- 🧠 Mental health support with therapy and coaching through Modern Health
- 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
- 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Job Summary
Full Time
Retail
$118k-147k (estimate)
06/20/2024
07/10/2024
chime.com
SAN FRANCISCO, CA
500 - 1,000
2013
KAREN SWANSON
<$5M
Retail
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About CHIME
Chime, the fastest growing fintech in the U.S., is a technology company focused relentlessly on helping you achieve financial peace of mind. No hidden fees Get paid up to 2 days early Grow your savings automatically When you sign up for Chime, you get a Chime Visa debit card, a Spending Account, an optional Savings Account, and an award-winning mobile app that keeps you in control. Applying is free and takes less than 5 minutes. Our DNA is opposite that of traditional banks, which profit when you overdraft or get into credit card debt. We dont charge hidden fees, give you your paycheck up t...o two days early, help you grow your savings automatically, and keep you updated on your spending and account balance with the best mobile app in the industry. The Chime mobile app is available for iPhone and Android devices and has been featured as one of the best Money Management apps available at the App Store.
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The job skills required for Product Operations Manager include Product Management, Initiative, Products and Services, Decision Making, Fintech, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Operations Manager positions, which can be used as a reference in future career path planning. As a Product Operations Manager, it can be promoted into senior positions as a Product Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Operations Manager. You can explore the career advancement for a Product Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Product Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Operations Manager job description and responsibilities
Collect, quantify & prioritize product-related challenges to be considered by product and engineering in future development. Uplevel the understanding of how the product is being used in the real world
03/01/2022: Parkersburg, WV
They support the strategic vision and plan for products to achieve or exceed strategic goals for market share, top-line, and profit growth.
03/02/2022: Fresno, CA
They are responsible for finding efficient and effective ways to customize products to meet the unique needs of specific customer.
02/03/2022: Rockford, IL
Product Ops Manager owns product usage data and communicates themes and trends with sales and marketing.
02/10/2022: Lowell, MA
Product ops manager are uniquely positioned to help make sense of all that data, creating dashboards and separating the valuable bits from the background noise.
01/20/2022: Lake Charles, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Operations Manager jobs
Product operations managers should build a strong process for end-to-end management of user feedback.
02/10/2022: Killeen, TX
A Product Ops manager enjoy digging deep into the data, analyzing user feedback and using these insights to drive product improvements.
03/06/2022: Gary, IN
They have to be a person who uses data extensively, cares about efficiency, and is customer-centric.
02/07/2022: Baltimore, MD
Then, they will convert the things they learn into knowledge points for the team.
02/14/2022: Chattanooga, TN
Prospective product operations professionals should familiarize themselves with the product operations manager’s role.
02/13/2022: Juneau, AK
Step 3: View the best colleges and universities for Product Operations Manager.
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