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Salary: $66,000 - $68,000 Annually
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
The Chinatown YMCA is seeking a Membership Experience Director who will provide supervision and leadership to the Membership department. Responsibilities include achieving membership unit and revenue targets by personally following up with prospects, giving tours and selling memberships according to the Y’s systems. The incumbent will also be responsible for budget development and implementation, retention, member satisfaction, local branch marketing, external outreach, relationship building, creating systems for quality assurance, strategic planning, and staff development. The Membership Experience Director, with the support of the Membership Coordinator if applicable, is responsible for an efficient internal and external membership operation.
Key Responsibilities:
Daily responsibilities:
Bi-weekly responsibilities:
Monthly responsibilities:
Annual responsibilities:
Continuing responsibilities:
Desired Skills & Experience:
Benefits:
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual’s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.
How to Apply:
If you would like to be a member of our dynamic team, please complete our online application and submit your résumé and a thoughtful cover letter that explains your interest in the role and our organization.
Job Type: Full-time
Pay: $66,000.00 - $68,000.00 per year
Work Location: In person
Full Time
$98k-137k (estimate)
02/09/2024
06/30/2024
The job skills required for Member Experience Director (Chinatown YMCA) include Customer Service, Leadership, Building Relationships, Fundraising, Collaboration, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Experience Director (Chinatown YMCA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Experience Director (Chinatown YMCA). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Experience Director (Chinatown YMCA) positions, which can be used as a reference in future career path planning. As a Member Experience Director (Chinatown YMCA), it can be promoted into senior positions as an Education Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Experience Director (Chinatown YMCA). You can explore the career advancement for a Member Experience Director (Chinatown YMCA) below and select your interested title to get hiring information.