33 Patient Service Representative Jobs in Duluth, GA
ChiroTouch is Hiring a Patient Service Representative Near Duluth, GA
**IPS- Integrated Practice Solutions**
**Patient Service Representative**
**Professional Services - Duluth, GA - Full Time**
IPS (Integrated Practice Solutions) is formed by multiple technology-focused companies that include ChiroTouch, ACOM Health, ClinicSource, and RevolutionEHR, providing products and services to various types of healthcare professionals and organizations.
***Patient*** **Service Representatives are responsible for patient accounts receivables for multiple clients and ensures accurate and timely patient billing processes.**
Responsibilities
Maintain a high level of professionalism when dealing with patients, clients, attorneys and adjusters when processing written and verbal inquiries.
Answer patient balance questions via phone que
Handle all patient statement processing for assigned clients as scheduled.
Review and reconcile patient statements for accuracy related to insurance and posting transactions prior to client review or patient statement submission.
Provide timely and accurate feedback to medical billing clients based on insurance denials that effect patient balances
. Conduct follow-up with attorneys and adjusters on litigations cases
Follow up on potential case settlements timely
Provide monthly reporting analysis to clients and management
Maintain goals and benchmarking statistics for assigned clients and adhere to each client matrix accordingly
Report department backlogs swiftly to Department Team Lead.
Handle incoming patient calls from patients appropriately and in a timely manner.
Maintain patient confidentiality according to HIPAA guidelines
Address department backlogs with action plans in coordination with team leads/management
Provide swift escalation to clients and/or management that have negative implications related to accounts receivable
Ensure department deadlines are met
Consistently meets/exceeds insurance Patient AR objectives related to outstanding aging categories (30,60,90 )
Qualifications
Minimum of (2) years working in medical billing position that includes but not limited to: Customer Service/Billing and Insurance Follow-up.
Effective written and verbal communication skills.
Knowledge of subrogation with Auto and Workmans Compensation claims
Experience meeting or exceeding work expectations and benchmarks
Comprehensive understanding of RCM cycle.
Understands RCM and Pre-collect Processes
Strong organizational skills
Ability to multi-task and deal with high volumes of incoming calls and patient statements
Good typing skills and experience with office productivity tools such as MS Word, Excel, and Outlook
Prior experience in a third-party billing capacity is a plus.
Prior experience working in the Chiropractic Industry is a plus.
Job Summary
Full Time
$39k-50k (estimate)
07/02/2024
07/16/2024
chirotouch.com
SAN DIEGO, CA
100 - 200
1999
Private
RON NIELLE
$10M - $50M
Ancillary Healthcare
Related Companies
About ChiroTouch
ChiroTouch is a developer and provider of electronic health records and practice management software for the chiropractic market.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
