We are a growing non-profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve.

CHN Housing Partners: CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing services.

We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities. By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address.

CHN offers the following benefits to its employees: Medical (including dental and vision options), Vacation, Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan, and Tuition Reimbursement.

Position Summary: The Single-Family Preservation (“SFP”) Intake Specialist is responsible for providing support to multiple SFP home repair and rehab programs on all aspects of intake duties.

The Intake Specialist identifies key eligibility requirements, enters, and monitors proper data systems, and prioritizes tasks per program guidelines and regulations.

In this role, the Intake Specialist enrolls qualified clients in leveraged programs and partakes in call center responsibilities and communicates status and details-of-program-functions to the applicant. The Intake Specialist will be accountable for assisting suitable applicants in completion of their SFP applications, from providing the application to the client to the appropriate approval stages, to submitting it to the appropriate program team member.

A comprehensive list of essential duties and responsibilities can be found below.

In this role, you will: