421 Customer Service Representative Jobs in New York, NY
Chobani is Hiring a Customer Service Representative Near New York, NY
**Customer Service Representative**
**Location:** Remote, NY **Summary**
The Customer Service Representative engaging with our customers buyers as the first line of support for receiving and entering customer orders. Through email and phone calls, the customer service representative interfaces with our customers and sales teams to confirm order receipt, review customer orders for accuracy and completeness, and assure completion of order entry for a variety of customer accounts. Team members will answer questions on orders and our products, collaborate with other customer service representatives to best help customers.
**Responsibilities**
* Data entry of purchase orders utilizing SAP
* Utilize SAP for tracking, information gathering and/or troubleshooting
* Successfully manage a high volume of purchase orders and electronic communication
* Effectively communicate with buyers, brokers, regional sales managers and warehouse personnel
* Ensure the accuracy of order details by reviewing product descriptions and UPC's, required lead time is followed and the regional shipping schedule is adhered to
* Knowledge and understanding of marketing campaigns and sales promotions
* Research complex inquiries regarding product code dates, shipping issues, or revisions to orders
* Build effective relationships with personnel and key customer contacts
* Other duties and responsibilities as assigned
**Requirements**
* High School Diploma or equivalent required, Associates Degree in Business, Marketing or related field preferred
* A minimum of 3 years of customer service experience
* Excellent customer service and support skills
* Strong direct response sales skills
* Strong verbal and written communication skills
* Experience with Microsoft Office software including Excel, Word & Outlook
* Ability to work independently and as part of a team
* Positive attitude, high energy, flexibility and personal initiative
* Process accurate work in a timely manner
* Ability to work well under pressure and maintain professional demeanor
Job Summary
Full Time
$45k-57k (estimate)
09/07/2024
09/22/2024
chobani.com
NORWICH, NY
1,000 - 3,000
2005
Private
HAMDI ULUKAYA
$500M - $1B
Consumer Goods
Related Companies
About Chobani
Chobani is a producer and supplier of dairy products including yogurt and ice-creams.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
