Job Title: Customer Service Representative

Job Summary:
We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. The Customer Service Representative will handle inbound and outbound calls, address customer concerns, and promote products or services. There is advancement potential in this business

Duties:
- Respond to customer inquiries via phone, email, and live chat
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Conduct outbound calling to follow up on customer issues or inquiries
- Utilize phone etiquette to ensure positive customer interactions
- Communicate effectively with customers to build rapport and trust
- Assist or multilingual customers in both

Skills:
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Excellent communication skills both verbal and written
- Proficient in outbound calling techniques
- Demonstrated phone etiquette skills
- Prior experience in customer service is preferred

Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills will be valued, and your contributions recognized. Apply now to embark on a rewarding career in customer service!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 39 per week

Benefits:

• 401(k) matching
• Flexible schedule
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Commute:

• Oregon City, OR 97045 (Required)

Ability to Relocate:

• Oregon City, OR 97045: Relocate before starting work (Preferred)

Work Location: In person