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The Customer Success Associate is the main point of contact with our merchants and helps deliver a great customer experience. The role will actively work with restaurants and help them succeed through various initiatives, such as continuously improving their product knowledge, giving strategic recommendations on using POS features, and coordinating with local ground teams during on-site support visits, with the goal of improving customer retention. The role also drives discovery of upsell and new customer opportunities through building long term relationships with restaurant partners.
What You'll Focus On:
What You Bring:
What We Offer
*Preferred candidates who are located in the Eastern Time Zone.
Full Time
Retail
$78k-100k (estimate)
06/23/2024
08/22/2024
chowbus.com
CHICAGO, IL
200 - 500
2015
Private
LIXIN WEN
<$5M
Retail
Chowbus is an online food delivery platform that allows individuals to explore and order Asian foods from local restaurants.