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*This position is fully remote in Washington State.
Who we are
Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration. | Our commitment is to:
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About the Role
This position is part of a team of representatives who respond to member and provider inquiries regarding benefits, eligibility, status of claims, and other related issues to provide information and facilitate and/or coordinate appropriate resolutions.
To be successful in this role, you:
Essential functions and Roles and Responsibilities:
Knowledge, Skills, and Abilities:
As part of our hiring process, the following criteria must be met:
Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant’s criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.
Compensation and Benefits:
The position is FLSA Non-Exempt and is eligible for overtime and has a 5% annual incentive target based on company, department, and individual performance goals. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience among other factors.
CHPW offers the following benefits for Full and Part-time employees and their dependents:
Sensory/Physical/Mental Requirements:
Sensory*:
Physical*:
Mental:
Work Environment:
Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.
Full Time
$41k-51k (estimate)
04/25/2023
08/07/2024
The job skills required for Customer Service Rep II include Customer Service, Call Center, Billing, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep II positions, which can be used as a reference in future career path planning. As a Customer Service Rep II, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep II. You can explore the career advancement for a Customer Service Rep II below and select your interested title to get hiring information.