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** Customer Experience Representative**
At the Christchurch City Council, we are driven by our passion for creating a better future. We believe in working as one yet staying true to ourselves. Help make a positive impact on our community while enjoying a rewarding career of opportunities. Christchurch City Council, where it's possible to love what you do.
In these front-line roles at the Council, it's not just about customer service, it's about the customer experience. Our centres are busy and high-pressure environments where no two days are the same.
As someone who has a genuine love for people and is solutions-focused - you'll deliver high-quality information and services to maximize our customer experience. Ideally, you will have gained your Customer Service experience from working in Retail and or Hospitality, you will thrive in a busy and dynamic environment and be able to think on your feet!
The goal - More People, More Active, More Often.
*To view the position description please click on the link at the foot of the page*
***Additional Recruitment Information:***
* ***Salary: $22.75 - $23.55 per hour***
***Position Details: Permanent Part-Time 5 day package 24.5 hours***
***Mon 3pm to 8pm***
***Tues 3pm to 8pm***
***Wed 3pm to 8pm***
***Thurs and Friday Off***
***Sat 2pm to 8pm***
***Sun 2pm to 8pm***
* **Pioneer Recreation and Sports Centre**
*The health and safety of our residents and staff remain the Christchurch City Councils top priority. We want our facilities and services to be accessible to as many people as possible which means that anyone entering or working at any Christchurch City Council site must be fully vaccinated against Covid-19.*
*The Christchurch City Council is committed to creating a workplace that attracts, retains, and values employees from a diverse range of ethnicities, backgrounds and experiences. Christchurch benefits from a diverse community, introducing a wide range of experiences and skills that make our city better and Council decision making more informed.*
**Job Details**
Reference # 25084 Posted on 01 Mar 2022 Closes on 08 Mar 2022 23:55 Location(s) Spreydon Expertise Customer Service Job level(s) 3 to 5 years Work type(s) Permanent, Part-time More details (document)
Full Time
$41k-52k (estimate)
06/22/2024
07/09/2024
ccc.govt.nz
CHRISTCHURCH, CANTERBURY
1,000 - 3,000
1862
KARLEEN EDWARDS
$500M - $1B
Public Administration
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.