Christian Brothers Automotive is Hiring an Automotive Customer Service Representative | Weekends Off | Rio Rancho Near Albuquerque, NM
Company Description Christian Brothers Automotive Benefits:
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Discount
Locally Owned and Operated
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Chaplain Care Support Available
Weekly Team Lunches
Job Description Job Title: Automotive Customer Service Representative Location: 2014 Southern Blvd SE, Rio Rancho, NM 87124 Job Overview: As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons, you play a large role in building relationships with our customers. Responsibilities include, but are not limited to:
Desire to learn automotive repair service terminology and processes
Check guests in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned
Qualifications Qualifications:
Proven successful customer service experience is required; driven to serve others
Must have strong interpersonal skills to communicate with our staff, vendors, and guests effectively
Valid state driver's license
Meet required insurance driving record parameters
Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
The employee is occasionally required to balance, stoop, kneel, and/or crouch
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
Being dependable for a position that is Monday through Friday 7:00 a.m. - 6:00 p.m.
Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Videos To Watch https://vimeo.com/899355117 https://vimeo.com/877679349 https://vimeo.com/866552124