11 Member Service Representative (Full-Time) Jobs in Barberton, OH
Christian Healthcare Ministries is Hiring a Member Service Representative (Full-Time) Near Barberton, OH
In this entry-level role, the Member Services Representative is considered the "front line" of the ministry in assisting members with general inquiries over the phone or email. Candidates who enjoy engaging with people and are servant-minded are best suited for this role. The role also encourages the opportunity to minister to members by praying with them and providing spiritual encouragement to their lives.
What's in it for you?
- Compensation based on experience
- Faith and purposed-based career opportunity!
- Fully paid health benefits
- Retirement and Life Insurance
- 12 paid holidays PLUS birthday
- Lunch is provided DAILY
- Professional Development
- Paid Training
Essential Job Functions
- Attend to member inquiries via phone and email with time sensitivity in mind
- Verify and/or update member information as needed
- Attract prospects by answering questions and giving suggestions
- Make recommendations to obtain memberships when appropriate
- Review member concerns and provide escalation to management when necessary
- Ensure guidelines are communicated clearly and concisely
- Ability to offer emotional support and empathy
- Thrive in a team environment and work well with others
- Upholds the mission, vision, values, and customer services standards of CHM
- Always maintain a professional demeanor
Experience Requirements
- Required: HS Diploma or equivalency
- Able to operate a PC, including working with information systems/applications (Gift Manager)
- Previous experience with Microsoft Office programs
- Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
- Strong verbal and written communication skills along with active listening to provide exceptional customer service
- Strong analytical, organizational, and problem-solving skills.
- Able to organize workloads and multi-task
- Perform other job duties as assigned by management
Schedule
- 9am-5pm, weekdays
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.
Job Summary
Full Time
$34k-42k (estimate)
06/26/2024
07/12/2024
The following is the career advancement route for Member Service Representative (Full-Time) positions, which can be used as a reference in future career path planning. As a Member Service Representative (Full-Time), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative (Full-Time). You can explore the career advancement for a Member Service Representative (Full-Time) below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
