Job Details ***This is a remote opportunity*** Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®. PRIMARY FUNCTION: Responsibilities include all aspects of Revenue Cycle Payer Credentialing system support including data management, performance improvement, development, documentation, testing, training and upgrades. Assists management in examining processes to improve workflow. PRINCIPAL DUTIES AND RESPONSIBILITIES: Develop reports to meet all departmental reporting requests in reference to provider changes, ACO attributions and insurance data validation. Conduct data audits, identify updates as required. Develop new report templates for ad-hoc and or standard monthly reports to assist with monitoring of the payer credentialing database. Provides a detailed assessment of processes with a focus on process improvement and best practices. Monitor and analyze to compare with industry benchmarks Prepares monthly reports, analysis, and formal presentations for departmental and central administration leadership. Delivers presentations as needed Works closely with Department management to facilitate root issue remediation Collaborates closely with peers to develop, validate, and maintain meaningful report sets. Recommends and implements best practices within the Revenue Cycle payer credentialing team and other departments Identifies key topics and best practices for optimization and establishes mechanisms to share expertise and knowledge amongst peers Participates in training and other in-servicing sessions for caregivers on the payer credentialing team Maintains payer credentialing database Reviews, tests, and participates with implementation of system updates and other system configuration changes Assists the payer credentialing Billing Manager as needed Performs other duties as required EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor of Science degree in Information Technology, Finance Management or a related field Minimum of 5 years of experience with payer credentialing processes, revenue cycle systems and healthcare billing, that includes reporting, business intelligence and reimbursement processes An equivalent combination of education and experience may be substituted Christianacare Offers: Full Medical, Dental, Vision, Life Insurance, etc. 403(b) with company match Generous paid time off Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! #LI-CD1 Post End DateAug 1, 2024 EEO Posting Statement Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website