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Senior Customer Solutions Specialist (Aerospace/Manufacturing)
Chromalloy Phoenix, AZ
$56k-73k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Chromalloy is Hiring a Senior Customer Solutions Specialist (Aerospace/Manufacturing) Near Phoenix, AZ

If you're passionate about building lasting customer relationships and driving their success, then this is your opportunity.Thrive in a dynamic, collaborative environment where teamwork fuels creative problem-solving and exceeding expectations is the norm. Become a champion for our customers, going the extra mile to ensure their satisfaction through proactive communication, insightful solutions, and unwavering dedication.Customer Champion: Own relationships, drive satisfaction, act as "Voice of the Customer," resolve complex issues.Efficient Problem Solver: Maintain professionalism, find timely solutions, follow up for resolution, build positive rapport.Data Guardian: Ensure accurate records, maintain sales & customer data integrity, adhere to compliance requirements.Collaborative Operator: Work seamlessly with production, procurement, etc., to meet project deadlines.Continuous Improvement Advocate: Identify process improvements, embrace lean principles, drive customer experience enhancements.Team Player: Effectively participate in a collaborative environment, promote company goals with a positive attitude.Quality Guardian: Ensure compliance with quality control standards and company policies. If you have an Associates Degree along with 3 years in a fast-paced, collaborative Customer Solutions/Service role in manufacturing, joining Chromalloy is a great career move. In addition to your education & experience, as a team player you will also have the following skills:Excellent communication, interpersonal, and problem-solving skillsStrong organizational and time management skillsA passion for customer service and exceeding expectationsAbility to work independently and as part of a teamProficiency in customer relationship management (CRM) softwareAerospace or manufacturing experience strongly preferred Experience in a relevant field (e.g., sales, support, account management)If no associate's degree, a minimum of 5 years of relevant experienceINDOPS

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$56k-73k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

07/07/2024

WEBSITE

chromalloy.com

HEADQUARTERS

ORANGEBURG, NY

SIZE

1,000 - 3,000

FOUNDED

1951

CEO

ARMAND F LAUZON JR

REVENUE

$50M - $200M

INDUSTRY

Durable Manufacturing

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About Chromalloy

Chromalloy is an integrated solutions provider that delivers innovative programs designed to reduce manufacturing and operating expenses and extend the life of gas turbine engines for our customers. Chromalloy is focused on quality and driven by innovation. Innovation creates longevity not only for our customers, but also for Chromalloy itself. Chromalloy has thrived over the last six decades because of our advancements and ingenuity. Today, we are a $1B company with locations in 11 countries around the world, which makes us one of the world's largest providers of advanced coatings and authori...zed repairs and parts for gas turbine engines. Thanks to our robust value chain, we are one of the only fully integrated solutions providers in the world that provides coatings, authorized repairs, castings and manufacturing overhauls all from a single source. Diverse expertise. Common values. We are over 4,000 people strong, meeting the needs of our customers around the globe. We operate with a set of five values that guide every Chromalloy employee every day, through all of our processes, initiatives and with every customer interaction. We are customer focused and work diligently to meet your needs. We believe in teamwork and work together to achieve success. And we are driven by innovation, continually striving to develop new and better solutions. Customer-driven problem solvers. We are uniquely focused on our customers and their needs, partnering to provide the latest, most technologically advanced solutions - and deliver those solutions in a flexible, cost-effective manner. - Commercial Aviation - Military - Energy - Aeroderivative - Business & General Aviation More information is at www.chromalloy.com More
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