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At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications.
Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else.
Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element.
It was this then-advanced thermal technology that launched an entire industry.
That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve an increasing number of global markets and industries.
We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role :
Front line supervisor ensures customer service team is trained at efficiently handling customer inquiries and preparing orders for prompt fulfilment.
Handles major incidents that cannot be resolved by customer service representatives. Plays a fundamental role in achieving our aggressive goals of shipping and invoicing as quickly and efficiently as possible.
Responsibilities :
Required Experience
Ability and understanding of various measuring devices in meeting drawing dimensions and specifications.
Last updated : 2024-07-02
Full Time
Retail
$63k-82k (estimate)
07/04/2024
10/03/2024
chromalox.com
PITTSBURGH, PA
1,000 - 3,000
2017
$200M - $500M
Retail
Desarrollamos tecnologas trmicas avanzadas para las aplicaciones de calefaccin industrial ms exigentes del mundo.
The job skills required for Customer service supervisor include Customer Service, Scheduling, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service supervisor positions, which can be used as a reference in future career path planning. As a Customer service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service supervisor. You can explore the career advancement for a Customer service supervisor below and select your interested title to get hiring information.
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Guide and direct customer service team towards achieving operational goals.
04/06/2022: New Haven, CT
Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
03/09/2022: Savannah, GA
Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.
03/22/2022: Lafayette, LA
Perform annual reviews, appraisals and performance management reviews for the customer service staff.
04/02/2022: Racine, WI
Monitor business and process metrics to measure and manage customer service effectiveness.
05/09/2022: Augusta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Supervisor jobs
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/28/2022: Durham, NC
The culture must be one of really honestly respecting and valuing staff and customers.
03/01/2022: Newark, NJ
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03/23/2022: Shreveport, LA
They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.
04/30/2022: New Brunswick, NJ
Good customer service should be offered with politeness, respect and understanding.
02/11/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Customer Service Supervisor.