Job Description
At Chromalox, part of Spirax Group, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we do it better and have been doing it longer than anyone else.
Chromalox started with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.
That pioneering, innovative spirit continues today. Built on opportunity and innovation, Chromalox has grown to serve more global markets and industries. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role:
The Outside Sales Engineer will drive sales growth in North America, focusing on high-growth market sectors in the Cincinnati, Ohio, and Louisville, Kentucky regions.
As the Outside Sales Engineer, you will oversee a mixture of going after new business by supporting all aspects of the sales process, from qualifying new customers to cultivating relationships with existing customers to generating sales opportunities for our products, systems, and services. In addition, you will support a handful of existing customer accounts (end-user, OEM, and distribution channels) while looking for upsell and cross-sell opportunities.
This individual will partner closely with our broader Sales team and internal stakeholders to ensure that customers are supported throughout the sales process.
Responsibilities:

• Utilize your excellent communication and networking skills to nurture relationships and sales growth with our customers.

• Identify key influencers at Target Key Accounts and End Users to develop and implement sales strategies aligned with our value propositions for their applications.

• Develop proposals, including the ability to perform basic thermal calculations to determine proper heating requirements and design effective heating solutions.

• Efficiently manage and process the various aspects of the order cycle, such as order entry, approval drawings, and material returns authorizations.

• Assist with reclaiming previous business while managing and growing sales within a defined customer list.

• Monitor sales and bookings for assigned accounts.

• Develop and nurture a culture of creativity in business development.

• Attend industry events that drive awareness of the solutions and create relationships with key contacts at the venue, brand, ownership, management, and developer level.

Required Experience

• At least 2 years of experience with technical outside sales and/or within the service industry

• A Bachelor of Science degree in Mechanical, Chemical, or Electrical Engineering is preferred, but other technical degrees are also considered.

• Experience partnering and creating new business within OEM, distribution channels and end users.

• Self-motivated and results-oriented, with a track record of exceeding sales goals.

• Demonstrated ability to collaborate effectively across departments to achieve goals and meet deadlines.

• Proven working experience with problem-solving, thinking creatively, and resolving personnel and project-related issues promptly.

• Proven working experience successfully multi-tasking while possessing a strong sense of urgency.

• Excellent organization, documentation, and communication skills.