Job Description The Technology Intern is responsible for helping the staff in all day-to- day issues in the usage of the current technology at the company. This position is a primary support to a variety of end users providing quality technical support. It have an eagerness to learn and take on new challenges while always thinking about how they could improve the customer experience.
Key Responsibilities
- Respond to assigned helpdesk requests regarding Phones, mobile devices, Windows desktop workstations, printers, scanners, copiers, and other related equipment.
- Provide user support including, password issues, tools, access to the network, etc.
- Document problems and resolutions through a ticketing system.
- Perform various administrative duties and provides technical assistance , with minimal supervision of a team leader to remotely located users.
- Run diagnostic programs to resolve problems and clean Viruses/ Malware infection.
Qualifications Knowledge
•Current student or recently graduated of Bachelor's Degree in Computer Science.
•Knowledge/experience supporting Windows workstations.
•Solid knowledge of all MS Office Products, Internet and Outlook.
•Solid Knowledge with laptop and desktop computers.
•Ability to perform diagnostics, identify problems and provide resolutions.
Skills
•Good communications Skills.
•Team player.
•Dynamic.
•Enthusiastic.
About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.