ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Delivers an overall professional first impression to Churchill Downs Incorporated’s visitors and customers. This includes being welcoming to both internal and external customers.
• Greets visitors, determines the nature and purpose of visit, and directs/escorts them to specific destinations. Maintains a daily log of all visitors and create badges for all visitors on a daily basis.
• Monitors security surveillance and maintains security control by following company procedures.
• Accepts and routes all incoming packages (FEDEX, UPS, USPS, etc.). Sorts and places mail in appropriate mailboxes.
• Coordinates visitor management software. (i.e., registers guests, issues visitor badges, tracks packages, etc.)
• Schedule interviews and place appointments on calendars as appropriate.
• Schedules conference rooms as appropriate.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions as requested.
• May assist with Team Member Events.
• Support any special projects as needed.
• Performs other related duties as required and assigned.

REQUIREMENTS:

• High School degree required. Bachelor's degree preferred.
• Ability to maintain high levels of confidentiality and integrity.
• Strong work ethic and ability to cultivate working relationships throughout the organization.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.