Company Description

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic. 

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

As a valued Kids Club Team Member, you’ll be at the forefront of creating unforgettable experiences for our current and future members and their children. Your shift will be a dynamic blend of warm greetings, engaging with little Chuzers, mastering the art of phone etiquette, and, of course, ensuring our space sparkles with cleanliness. Your top priority is the safety of the children while they are in your care.

Responsibilities include but are not limited to the following:

• Welcome, greet, and interact with all members, prospective members, guests, and little Chuzers, providing the best member experience through cleanliness, culture, and customer service
• Project a positive, friendly, and caring attitude while interacting with children and their families
• Engaging with children consistently through activities while prioritizing safety in the Kids Club and administering first aid to children as needed
• Complete daily cleaning tasks to the Chuze standard 
• Maintain knowledge of general front desk operations, including membership tours and pricing, point-of-sale transactions, and answering phones
• Assist in all aspects of Kids Club operations, including child sign-ups, checking children in and out, answering phones, running and reviewing reporting, and addressing guardian concerns
• Create detailed incident reports for little Chuzers as needed

Perks & Benefits Include:

• Free Chuze Fitness Membership
• Discounts on retail purchases and through vendor partners
• Growth opportunities
• Team building events and annual parties
• 401k

Qualifications

Required

• 18 years of age
• Minimum 1 year Childcare experience 
• Ability to work a minimum of 12 hours per week
• Excellent communication skills in person and over the phone
• Attention to detail
• Multitasking skills 
• Teamwork-based mindset
• Physical requirements:
• Able to read, write, and speak clearly in English
• Touring the club: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement 
• Standing for long periods 
• Repetitive phone work
• Typing and computer operations
• Ability to lift at least 50lbs

Preferred

• High school graduate or GED
• Prior customer service experience
• Sports or fitness background

Additional Information

Chuze Fitness is an Equal Opportunity Employer. Our consideration for any candidate is based solely on merit. Background checks are required for this position.