Job Description

$18.23 - $22.78

As a Chuze Fitness Lead 1, you will play a pivotal role in supporting our Team Members and ensuring a vibrant, professional, and efficient work environment.

You will lead by example, setting the standard for excellence and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

Responsibilities include but are not limited to the following :

• Set and maintain Chuze standards in customer by welcoming and interacting with all members
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
• Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
• Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
• Support in troubleshooting member inquiries and partner with management for escalated concerns
• Assist in administrative tasks such as member management software reports, inventory counts and managing club email
• Attend and participate in regularly scheduled team meetings

Qualifications

Required

• Previous experience running shifts or leading a team
• At least one year of customer service experience
• Ability to work varied hours regularly, including weekends, opening and closing shifts
• Excellent communication skills in person and over the phone
• Ability to multi-task and handle shifting priorities
• Attention to detail
• Teamwork-based work style
• Physical requirements :
• Able to read, write, and speak clearly in English
• Touring the gym : walking and climbing stairs
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Preferred

• High school graduate or GED
• Personal interest in Fitness
• Volunteer / community involvement
• Bilingual in Spanish

Additional Information

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.

Last updated : 2024-07-05