We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you’ll be doing: The Senior Manager, Infrastructure Management will be responsible for the department’s results, managing the operation of infrastructure technologies to meet business requirements and service quality objectives. Apply professional knowledge to establish and monitor processes to support the maintenance and improvement of new technologies supported at the enterprise level. The candidate will be expected to manage a team to contribute to the development and execution of the overall infrastructure plan that enables the most effective infrastructure technologies in compliance with established policies and procedures. The role analyzes issues and situations to manage the implementation of standards and best practices during the design and build phase of projects and initiatives. Also, the role applies innovation and problem-solving skills to identify and recommend improvements to infrastructure solutions. In addition, the role applies innovation and problem-solving skills to identify and recommend improvements to infrastructure solutions. We are looking for someone to be a leader, collaborator, and executor. Who You Are You are a caring and accountable leader: You're passionate about developing and coaching to bring out the best in people. You know that details matter: You notice things that others don't. Your critical thinking skills help to inform your decision-making. You have led diverse, high-performing teams: 6 years of experience as a Infrastructure management lead. You have a good understanding of server & operating systems, networks, firewalls and load balancers and proficiency in the VMware, Active Directory. You bring significant automation experience with you for minimizing manual processes along with ability to manage through organizational changes. Your knowledge and understanding of cloud technologies and tools, IT Security frameworks exceeds the expectations. You act like an owner: You thrive when you're empowered to take initiative, go above and beyond, and deliver results How You’ll Succeed Lead and inspire a team of engineers for IT operations and project support. Hold teams accountable for quality of work, and achieving committed work with project timeline, mentor team members on improvements. Drive continuous improvement and introduction of IT 'best practices' into all areas of process, metrics, and performance. Coordinate resources to install and setup server software and hardware upgrades. Create better ways of solving technical problems and not be afraid of challenging the status quo. Manage intake process for application project estimates Communicate, lead PowerPoint presentations, and negotiate skills needed to facilitate brainstorming sessions, build consensus, and shepherd solutions through governance forums. Define and manage resource requirements and allocations, monitor and improve quality, and ensure 'best practices are followed. Grow your network, deepen existing relationships, and collaborate with others to ensure the team is connected to the right people and opportunities. Promote collaboration among technology, product, and business teams. California residents — your privacy rights regarding your actual or prospective employment What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location IL-70 W Madison St, 10th Fl Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Decision Making, Infrastructure Design, Infrastructure Implementations, Infrastructure Management (IM), Leadership, Technical Requirements At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.