Front office receptionist

Benefits :

• Retirement Plan
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At the Center for Comprehensive Care & Diagnosis of Inherited Blood Disorders (CIBD), we are a mission-driven organization improving the quality of life for people with blood disorders and their families.

When choosing CIBD, you can be part of a growing organization dedicated to improving public health and committed to your professional development.

Job Summary

Reporting directly to the Clinic Supervisor, the Front Office Receptionist and Medical Assistant assists in the care and services of CIBD patients across the continuum of illness;

promotes and monitors effective utilization of health care resources; and, assumes an assistive role with the multi-disciplinary care team to achieve optimal clinical and resource outcomes.

The Front Office Receptionist and Medical Assistant provides Team Center Care in a collaborative setting in accordance with the standards and regulations for California Children’s Services (CCS).

Department : Clinic

Essential Job Duties

• The Front Office Receptionist and Medical Assistant ensures CIBD patients have a complete chart by : uploading incoming documentation promptly and accurately;
• checking eligibility prior to scheduled appointments; following up with patients and / or their legal guardians to verify demographics and insurance information;

and, verifying consents, authorizations and all other legal documents are accurate and up-to-date.

• The Front Office Receptionist and Medical Assistant acts as the direct point of contact between CIBD and the patients by : answering and directing calls to appropriate staff as needed;
• scheduling patient visits in accordance with the clinic policies and procedures; processing patient payments; calling patients for follow-up appointments and other CIBD business;

sending emails, portal messages and written documentation to patients as needed for the physicians and staff; and, collaborating with community physicians, insurance companies and other referring agencies to ensure new patient documentation is complete for an efficient transition to our care.

The Front Office Receptionist and Medical Assistant collaborates with the Administrative Assistant and Authorizations Coordinator to provide cross-coverage of duties and ensure all administrative duties of the clinic are covered.

Required Education / Experience / Skills :

• High School Diploma or GED
• Graduation from an accredited school of Medical Assisting
• 1 year of experience as a front office medical assistant or front / back office medical assistant
• 1 year of experience as a medical receptionist

Preferred Education / Experience / Skills :

• Experience in outpatient community clinic environment
• Bilingual in Spanish

Licensure / Certification / Registration :

• Basic Life Support
• HIPAA training

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

About the Organization

The Center for Comprehensive Care & Diagnosis of Inherited Blood Disorders (CIBD), a 501(c)3 non-profit organization, is committed to providing comprehensive care for patients and their families with rare, chronic inherited blood disorders.

CIBD is a part of a nationwide network of over 140 Hemophilia Treatment Centers that use multidisciplinary teams of blood disorder specialists to provide expert comprehensive diagnosis, medical care, outreach, education, outcomes monitoring, surveillance, and prevention services to people with hemophilia, Sickle-Cell Anemia, Thalassemia, Von Willebrand Disease, and other related hematology conditions.

CIBD is the regional grantee for the Western States Region / Region IX providing regional leadership, fiscal and administrative oversight, grants management, capacity building, clinical education, technical assistance, evaluation, and outreach to public and private health agencies at the local, state, and federal levels.

The Center for Inherited Blood Disorders is an Equal Opportunity / Affirmative Action Employer advancing inclusive excellence.

Last updated : 2024-11-26

Salary : $21 - $24