Job Description:

• We are seeking a Dynamics 365 Tech Lead. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities: ·

• Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Field Service and Customer Service modules. ·
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions. ·
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs. ·
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute to improving our processes and policies within the program. ·
• Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator) · Other duties as assigned.

Professional Experience: ·

• Strong organizational and interpersonal skills. · Logical, clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks. ·
• Ability to react quickly to a fast paced, rapidly changing environment. · Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks. ·
• Work with a team of Developers and System Engineers. ·
• Communicate clearly and effectively, both speaking and in writing. · Review & refine existing processes to better align with agency/group priorities. · Review the existing procedures and propose, execute, and/or direct necessary changes.
• Participate in on-call duties as necessary. · Be able to work–from-home and still provide expected

Please submit your resume in word format.

Job Type: Contract

Pay: Up to $80.00 per hour

Schedule:

• 8 hour shift

Experience:

• create&manage solution using D365 Field&Customer Service: 8 years (Required)
• Forms,Views,Plug-Ins,Workflows&BPFs in D365: 8 years (Required)
• Custom development using .Net, JavaScript and C#: 5 years (Required)
• Power Platform and Dataverse: 3 years (Required)
• standard&premium connectors with PowerApps&Automate: 3 years (Required)
• DevOps in Power Platform/D365 Environments: 2 years (Required)
• Data Integrations and Migrations using SSIS Packages: 5 years (Required)
• D365 Technical Lead: 5 years (Required)

Work Location: Hybrid remote in Richmond, VA 23219