POSITION SUMMARY

The Project coordinator will oversee and coordinate the clients' accounts once the jobs are sold, by working with our company software and maintaining excellent communication between all departments and our clients. Duties will include ordering, scheduling, Customer Follow-UP, managing communication on customer profiles in our company software, and communicating with all suppliers, regarding delivery updates, and new orders. To be successful in this role, you will need to have Project manager experience, an understanding of operations, and demonstrate superb organizational skills.

ABOUT CINCINNATI CABINETS

Our mission is to transform dreams and ideas into reality, we create our client's dreamed kitchens that will bring joy to their homes for years. We assist clients in the remodeling process by providing outstanding customer service and support. Our core values are the backbone of our business and guide our hiring process: We are accountable, responsible, aligned, and results-oriented, we impact and take ownership.

OBJECTIVES

• Coordinate cabinet, floor, tile, and appliance measurements with the scheduling department
• Follow up with customers on final design confirmation
• Communicate with the supplier on placing the orders
• Update customers on cabinet, tile, and floor delivery
• Develop detailed project plans outlining the scope, timelines, resources, and milestones
• Create realistic schedules to ensure timely completion of projects.
• Ensure the team has the necessary tools and materials to complete the job efficiently.
• Monitor risks throughout the project and adjust plans as necessary to address any issues that arise.
• Serve as the primary point of contact between clients, team members, and stakeholders.
• Maintain clear and consistent communication to ensure everyone is informed about project progress, changes, and issues.
• Ensure client requirements and expectations are understood and met.
• Address any client concerns or feedback promptly and professionally.
• Deliver the project to the client's satisfaction, ensuring it meets their specifications and quality standards.
• Lead and motivate the project team, fostering a collaborative and productive work environment.
• Quickly address and resolve any issues or obstacles that arise during the project.

COMPETENCIES

• Planning and Organization: Strong organizational skills to manage multiple tasks and projects simultaneously. Ability to develop detailed project plans, timelines, and schedules.
• Risk Management: Proactive approach to problem-solving and issue resolution.
• Time Management: Ability to prioritize tasks and manage time effectively.
• Leadership and Team Management: Strong leadership skills to motivate and guide the project team.
• Negotiation and Conflict Resolution: Skilled in negotiating terms and resolving conflicts amicably. Ability to handle difficult situations and find mutually beneficial solutions.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of the project. Ensuring all details are accounted for in planning and execution.

EDUCATION AND EXPERIENCE

• GED or high school diploma preferred administrative roles
• Remodeling/ Construction experience is a plus.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer
• Ability to spend prolonged periods of time standing, speaking, walking, and/or sitting

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Cincinnati Cabinets recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and we actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If you have a passion for operations and possess strong management and organizational skills, we want to hear from you! Join our team as a Project Coordinator and play a crucial role in ensuring the growth and operation of our Team. Apply today!

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Project coordination: 3 years (Required)

Work Location: In person