• Lab Operations

Ensure quality in all aspects of the laboratory operation, coordinating and collaborating with leadership regarding all testing and reporting issues. Aid in the selection of appropriate methodologies, verification of procedures and establishing performance characteristics. Ensure procedure manuals are current, available and reviewed annually and that all employees are educated and trained on all revisions.

• Technical Expertise

Perform routine procedures of a Medical Lab Scientist, including the collection and analysis of data, which will affect decisions regarding patient care. Maintain working knowledge of procedures and strong technical proficiency. Participates in patient testing as needed to meet the needs of the department. Assists and supports technical staff with routine testing, preventive maintenance, technical studies and troubleshooting. Supports innovation through new test development and implementation of new testing platforms.

• Performance Development

Manage reporting personnel. Participate in and provide significant input regarding recruitment, hiring, on-boarding, training, development, and/or retention. Mentor and develop assigned staff. Identify and work to correct personnel management issues.

• People Planning

Conduct ongoing evaluation and mentoring of direct reports, including effective, clear and timely annual performance evaluation. Ensure staff are appropriately trained to perform job functions. Determine and monitor implementation of continuing education goals of the department and provide educational opportunities for department staff. Ensure departmental and Medical Center initiatives, priorities, standards and policies are effectively communicated and understood by direct and indirect reports.

• Compliance

Maintain compliance with applicable federal, state and local regulatory requirements, such as TJC, HIPAA and/or other accreditation standards. Design and/or implement programs, policies and/or procedures to ensure compliance. Track laws and regulations that might affect policies and procedures. May prepare compliance reports and communicate results as necessary