Department/Unit: Psychiatric Intake Response Center (PIRC)
Hours/FTE: 40/1.0
Expected Starting Salary Range: $120,224 - $156,748
Total Number of FTE’s Directory/Indirectly Supervised: 70-100
Titles Supervised: All personnel assigned to specified employee clock numbers, or shift, including supervisors, clinical professionals, technical professionals and administrative support.
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
The purpose of this position is to provide clinical practice leadership for the operation of specified patient services departments within a Medical Center dedicated to the care of infants, children and adolescents. To direct clinical practice, coordinate patient service delivery, educate and develop staff, control budget(s) and manage the work environment. To serve as a resource for interdisciplinary divisions within the medical center.
Cincinnati Children's Hospital Has Been Named

• The #1 Pediatric Hospital in the Nation - US News and World Report 2023
• On Newsweek’s 2023 list of “America’s Greatest Workplaces for Diversity”
• One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
• An LGBTQ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

Market Leading Benefits Including

• Medical coverage starting day 1 of employment. View employee benefits here: https://www.cincinnatichildrens.org/careers/benefits
• Pension plan and optional 403(b) supplemental retirement plans
• Tuition reimbursement for continuing education
• Expansive employee discount programs through our many community partners
• Referral bonus program for current staff!
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQIA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
• Physical and mental health wellness programs
• Clinical advancement programs and diverse career paths
• $5,000 relocation assistance

The Psychiatric Intake Response Center (PIRC), located within Cincinnati Children’s, is the admission and evaluation center for all psychiatric services.PIRC is dedicated to providing high-quality evaluations and access to mental health services across the entire continuum of care. The service provides the community with reliable, clinical triage and assessment in the Emergency Department by licensed independent behavioral health clinicians with more than 150 years of combined experience.
Services Provided By The PIRC Include

• Psychiatric evaluation to determine the appropriate treatment for patients in acute crisis at both Cincinnati Children's Burnet Campus and Liberty Campus Emergency Department
• Referral to the PIRC Bridge Crisis Clinic
• Expert triage, evaluation and recommendation to help you determine the next steps in treatment for your child
• Inquiries about inpatient care, outpatient care and community services

Working as the Clinical Director for PIRC a at Cincinnati Children’s Hospital Medical Center, you will:

• Ensure compliance with regulatory requirements and accreditation standards. Identify best practices and deficiencies, recommend improvements, and develop corrective action plans. Lead and support implementation of operational dashboards. Keep compliance and readiness plans current. Collaborate with CPE and Accreditation Services to improve staff competency, compliance, and documentation. Track relevant laws, regulations, and standards. Ensure timely implementation of necessary changes with direct reports.
• Consistently integrate the Interprofessional Practice Model (IPM) into practice.
• Ensure adequate staffing by adhering to recruitment, retention, diversity plans, and productivity measures. Meet goals for vacancy and turnover rates. Complete evaluations on time. Engage staff in governance activities. Manage staff selection, development, evaluation, and discipline. Clarify job requirements and provide training for competency. Maintain staff competency and support professional development. Oversee staffing and scheduling processes. Lead development of departmental education goals.
• Ensure financial accountability for budgets and expenditures. Meet goals for contribution margin, budget variance, and overtime rate. Optimize staffing and resource utilization. Develop revenue opportunities. Approve purchases and contracts. Monitor inventory and service contracts. Manage fiscal operating and capital budgets. Conduct financial analysis and monitor programs and services.
• Continuously improve care and services. Ensure regulatory compliance and support performance improvement activities. Meet annual safety goals. Ensure high customer service standards. Facilitate evidence-based practice and quality efforts. Protect patient rights and confidentiality. Develop policies for quality patient care. Ensure compliance with safety and infection control policies.
• Maintain personal development plan and coach team members. Represent CCHMC in professional associations and organizations. Develop relationships with local colleges and universities. Participate in community service. Provide leadership for clinical care quality. Collaborate with interdisciplinary teams to plan and evaluate services. Promote customer service and family-centered care. Participate in professional activities and represent Cincinnati Children's at various levels.

Job RequirementsRequired:

• Master degree in Social Work OR Clinical Counseling
• Five years of progressively responsible supervisory or management experience
• Current LISW-S / LPCC-S or licensure eligible

Preferred

• Prior operational and supervisory experience within a complex pediatric medical center
• Care management experience

Unique Skills

• Excellent verbal, written and interpersonal communication skills.
• Capable of relating to diverse age and demographic backgrounds.
• Analytical ability sufficient to evaluate data, make judgments and recommendations regarding operations and budgets, design protocols and generate well developed reports.
• Professional knowledge sufficient to assure quality of care provided with multidisciplinary service areas.
• Possess knowledge of related outside regulating agencies, roles and responsibilities and knowledge of procedures and regulations specific to the assessment, care, patient rights and control of information for infants, children and adolescents.
• Demonstrated organization, leadership and management skills.

Comprehensive Job Description Provided Upon Request.Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA)
JobClinical/Non-Nursing
Primary LocationUnited States-Ohio-Cincinnati-Burnet Building Location E
ScheduleFull-time
ShiftDay Job
Job TypeStandard
DepartmentPsych Intake Response Ctr
Employee StatusRegular
FTE 1.0
Weekly Hours40
Salary Range57.80