1 IT Support Administrator Job in Harrison, OH
Cincinnati is Hiring an IT Support Administrator Near Harrison, OH
- Perform on-site and remote analysis, diagnosis, and resolution of complex desktop problems for end-users and recommend and implement corrective solutions as needed.
- Install, configure, test, maintain, monitor, and troubleshoot end-user and centralized network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
- Support the development and implementation of new IT projects and solutions.
- Ensure efficient operation of the organization’s desktop computing environment.
- Meet KPI requirements for ticket response times and customer satisfaction.
- Achieve project objectives.
- Work under general supervision with latitude for independent judgement.
- Strong customer service orientation.
- Team-oriented and skilled in working within a collaborative environment.
- Good written, oral, and interpersonal communication skills.
- Good knowledge of desktop, network and mobile phone hardware.
- Ability to prioritize and execute tasks in a high-pressure environment.
- Hands-on troubleshooting and support experience of desktop and IT infrastructure systems.
- Working technical knowledge of current protocols, operating systems, technologies and peripherals.
- Proven analytical and problem-solving abilities.
- Keen attention to detail.
- Self-motivated and self-directed.
- Can lift and carry up to 25 pounds on a routine basis.
- Associate Degree in information technologies or equivalent experience.
- Active Directory administration experience.
- IT industry certifications, such as ITIL, CCNA, MTA and Network .
- Proficient in the application of Microsoft or Google G-Suite productivity tools.
- Commitment to company values of continuous improvement, lean practices and the elimination of waste.
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Job Summary
Full Time
$80k-101k (estimate)
06/14/2023
07/06/2024
e-ci.com
Harrison, OH
200 - 500
Related Companies
The job skills required for IT Support Administrator include Operating System, Active Directory, Analysis, Problem Solving, Customer Service, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Administrator positions, which can be used as a reference in future career path planning. As an IT Support Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Administrator. You can explore the career advancement for an IT Support Administrator below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
