Proficiency in Microsoft Office products such as Excel, PowerPoint, Word.
Proficiency in Camtasia, Articulate, Cornerstone or other authoring tools.
Familiarity with project management approaches, tools, and phases of the project
lifecycle (i.e., six sigma, agile, etc.).
Experience with government agency change efforts.
Exposure to software development and continuous process improvement processes.
Proven success in transforming raw content into informative, engaging, and compelling
learning experiences.
Ability to write effective copy, instructional text, internal/external communications,
audio scripts/video scripts.
Efficiency in project management and organizational skills.
Demonstrated ability to partner across teams/functions to deliver results.
Flexible and adaptable to shift priorities as business needs change.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent oral, interpersonal, and written communication skills.
Superior attention to detail.
Ability to be flexible, multi-task, prioritize, and manage multiple activities
simultaneously in a fast-paced, changing environment.
Strong team player with the ability to take initiative, work well with others and/or work
well independently.
Government agency and/or public safety agency experience strongly preferred.
Trainers must have a minimum of three years experience successfully
developing training for a diverse audience with very limited software adoption experience. (Good to have a minimum of three years of experience doing similar work for in one or more of the following programs: National School Lunch/Breakfast, Summer Food Service Program and/or the Child and Adult Care Food Program)