**Requisition Number:** 172581

**Job Description**

Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler Systems to provide outstanding customer service to both our internal partners and our customers through various activities using knowledge of Alarm Systems or Sprinkler Systems.

Responsibilities include:

Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs.

Preparation of customer facing deficiency repair proposals for approval.

Assist in technical training for internal partners and miscellaneous projects.

**Skills/Qualifications**

Required

Minimum 5 years' Fire Systems experience

Ability to communicate effectively with AHJs as needed

Excellent phone demeanor and experience with customer service

High School Diploma/GED

Conflict resolution & negotiation capabilities

Preferred

Experience with reading, understanding and creating quotes

NICET and other Fire Certifications

Accurate typing and 10 key pad skills

Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet

Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.

Additionally, our employee-partners enjoy:

Competitive Pay

401(k)/Profit Sharing/Employee Stock Ownership Program

Disability and Life Insurance Packages

Paid Time Off and Holidays

Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poors 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY to open their doors with confidence every day by providing a wide range of products and services that enhance our customers image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday.

To support our growth across North America, were seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunitiesthese are just a few benefits were proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Lets talk about how youll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready for limitless opportunities at Cintas?

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Job Category:** Service

**Organization:** Fire

**Employee Status:** Regular

**Schedule:** Full Time

**Shift:** 1st Shift