Compensation Type

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Overview

The Busser/Food Runner is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The position will also assist in seating patrons in a host capacity. 

Responsibilities

• Keep all work areas clean and properly stocked according to the current meal period.
• Deliver food orders to the dining patrons.
• Keep all tables cleaned and properly set according to property specific standards.
• Break down trays of soiled dishes and linen in the dish room area according to established standards.
• Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
• Complete daily opening and closing duties and cleaning according to established side-work checklist.
• Provide service to guests in waiter’s absence as needed.
• Maintain beverage levels in glasses/cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.