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2 Account Director, Client Experience Jobs in San Francisco, CA

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Jobleads-US
San Francisco, CA | Full Time
$141k-187k (estimate)
6 Days Ago
Circa - IPG DXTRA
San Francisco, CA | Full Time
$185k-245k (estimate)
1 Month Ago
Account Director, Client Experience
Circa - IPG DXTRA San Francisco, CA
$185k-245k (estimate)
Full Time 1 Month Ago
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Circa - IPG DXTRA is Hiring an Account Director, Client Experience Near San Francisco, CA

CLIENT AND WORK

  • Leads accounts with multiple work streams and team members, as appropriate for size of account or office
  • Leads responsibilities for execution of multiple client programs, budgets, timelines and plans
  • Mobilizes diverse, integrated teams of specialists including media, digital and creative, and to deliver comprehensive client programming; supports and partners with team members to build and grow productive client relationships
  • Proactively supports and suggests improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
  • Completes and presents quality work that exceeds client expectations
  • Establishes interpersonal, lasting relationships with clients that transcend our scope of work LEADERSHIP AND TALENT MANAGEMENT
  • Mentors, coaches and develops direct reports to deliver high performance while supporting personal and professional development goals
  • Participates in the hiring process, partnering with hiring managers to interview and to support onboarding
  • Creates and supports an inclusive team environment and consistently displays behaviors that support integration
  • Builds and leads productive relationships internally, with interagency teams, and a diverse array of agency colleagues
  • Participates in trainings that would specifically enhance cultural competency and ability to lead, coach and develop diverse teams
  • Actively participates in office or agency DEI initiatives to attract and retain diverse talent GROWTH AND BUSINESS DEVELOPMENT
  • Participates in new business development, organic business growth efforts and collaborates among practice areas in support of new business pitches
  • Develops relationships with the client and deep understanding of their business in order to spot organic growth opportunities and engage the right agency offering
  • Strengthens ability to to identify organic growth opportunities in current client assignments Business Acumen
  • Manages programs and activities, allocating agency resources to match client budgets; Demonstrates financial acumen in the areas of budgeting, billing and staffing
  • Collaborates with project management to support development of staff plans and new scopes of work and updates on scope management
  • Builds understanding of agency offerings beyond own area of expertis

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

[California/Washington] Salary range: $105,000 - $135,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Job Summary

JOB TYPE

Full Time

SALARY

$185k-245k (estimate)

POST DATE

06/23/2023

EXPIRATION DATE

08/07/2024

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The following is the career advancement route for Account Director, Client Experience positions, which can be used as a reference in future career path planning. As an Account Director, Client Experience, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Director, Client Experience. You can explore the career advancement for an Account Director, Client Experience below and select your interested title to get hiring information.