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2 Dispatcher Jobs in North Hollywood, CA

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Circulating Air, Inc.
North Hollywood, CA | Full Time
$18-22 (estimate)
4 Months Ago
TridentCare
North Hollywood, CA | Full Time
$42k-55k (estimate)
Just Posted
Dispatcher
Circulating Air, Inc. North Hollywood, CA
$18-22 (estimate)
Full Time | Specialty Trade in Construction 4 Months Ago
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Circulating Air, Inc. is Hiring a Dispatcher Near North Hollywood, CA

Circulating Air, Inc. has an immediate opening for a motivated Service Dispatcher. As a Service Dispatcher you will support our Service Department with scheduling, coordination and delivery of services to our customer base. The Service Dispatcher will provide excellent customer service while handling requests for service and dispatching technicians to service, troubleshooting, repair and maintenance of residential and commercial HVAC systems. This qualified individual must have a strong desire to work in a fast-paced environment and must be able to work effectively with multiple parties simultaneously.
Responsibilities include:
  •  Communicate with customers (via email/phone) and create detailed work orders for services requested.
  •  Coordinate scheduling of work with customers, technicians and other projects to maximize customer satisfaction, while taking into account customer urgency, material/parts availability and manpower.
  • Follow up with technicians via phone, text or email – Provide them with hourly and/or daily updates regarding schedule
  •  Serve as the primary point of contact between the customer and the Service Department (i.e. Account Reps, Service Manager, Accounting, etc.)
  •  Scheduling service calls, quoted jobs, warranty work from inception to completion (i.e. ready to bill)
  •  Review technicians work orders and ensure accuracy including summary of work completed.
  •  Accurately review all previous days service calls/field visits and send updates to our customers, Service Manager or Account Representatives as needed.
  •  Continuous management of the dispatch board throughout the day. Review all open calls and dispatch accordingly.
Qualifications Include:
  • High School Diploma or equivalent
  • Three years dispatching experience with a service or maintenance company
  • Proficient in Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • Detail oriented, logical and methodical approach to problem solving
  • Geographical knowledge of Los Angeles and surrounding areas or map reading skills
  • Knowledge of HVAC industry a plus
  • Experience with ServiceTrade a plus
  • Bilingual preferred
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
Please email your resume to jdigiorgio@circulatingair.com and/or lgonzalez@circulatingair.com.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$18-22 (estimate)

POST DATE

03/23/2023

EXPIRATION DATE

02/01/2024

WEBSITE

circulatingair.com

HEADQUARTERS

LONGMONT, CO

SIZE

25 - 50

FOUNDED

1965

TYPE

Private

CEO

ROBERT RUSSELL

REVENUE

<$5M

INDUSTRY

Specialty Trade in Construction

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About Circulating Air, Inc.

Circulating Air is a professional heating and air conditioning company that offers HVAC installation, repair and maintenance services.

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Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

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Communicate with all parties before & during the job and getting feedback and updates.

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Complete a City employment application.

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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

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