Who we are:
We customize and handle the systems that encompass the entire customer lifecycle from initial lead through marketing, sales, renewals, customer success and advocacy organizations using tools including Eloqua, Salesforce, Gainsight, and Zuora.
As a Salesforce Developer, you will build custom solutions on the Cisco SaaS Connect Salesforce instance for marketing, sales, and post sales operations. Will also support the administration team for any critical issues.
The ideal candidate has a consistent track record of supporting business applications, solving business problems, and implementing them in Salesforce. A strong great teammate approach is critical.
The role will be part of the Revenue Operations and Insights Applications team. This right candidate should be able to work in US without any immigration restrictions.
What you will do:
- Analyze business and technical requirements to determine efficient design.
- Build or update documentation for technical architecture and design.
- Design, develop, test, document, and deploy new applications, improvements or fixes on the Force.com platform.
- Crafting and developing the solution in Salesforce Sandbox post approval from users.
- Crafting robust test packages and implementing good test coverage.
- Work closely with project manager/delivery manager to provide status, timeline, and effort estimation, and discuss issues pertaining to development.
- Mentor junior support analysts in administration work through Knowledge Transfer, documentation, and hands-on training.
Responsibilities:
- Performing code reviews, debugging, troubleshooting, and optimizing performance of Salesforce applications.
- Creating and maintaining technical documentation, including design specifications, process flows, and user guides.
- Staying updated with Salesforce platform updates, new features, and industry trends to drive continuous improvement.
Basic qualifications:
- Bachelor’s degree in computer science | Software Engineering or any related field.
- Minimum 4 years of experience as Salesforce Developer.
- Minimum 2 years of working experience in application development or in implementing and developing in APEX, Visualforce, Lightning, and JavaScript.
- Knowledge of Salesforce Best Practices using Apex and Visualforce
Preferred qualifications:
- Salesforce Certified Platform Developer I or II certification
- One or more current Salesforce certifications (Administrator/Advanced Administrator)
- Strong problem-solving skills, analytical thinking, and attention to detail.
- Prior experience with agile development methodologies and version control systems (e.g., Git) is a plus.
- Good verbal and written communication skills in English.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco