Webex is the market leader in SaaS collaboration – Meetings, Messaging, and Video Conferencing. Cisco is looking to bring on-board a Webex Product Manager to help craft the future of AI collaboration.

Do you get passionate about making the most of technology to make users’ working lives easier, more innovative, and more productive? Do you love diving into details and helping the team succeed? Can you find and take user problems, build requirements and turn them into executable plans? Come work with us.

This is an excellent opportunity to work with some of the best talent in the AI collaboration space, with colleagues globally distributed across US, Europe and Asia that help makes a difference to how millions of users get their work done more effectively with Webex.

Who You'll Work With

Cisco Collaboration Technologies Group (CTG) is a $5B portfolio business spanning Webex Meetings, Webex Messaging, Webex Devices and the Webex Collaboration Platform. Recognized as the industry leader in the Cloud Collaboration and Videoconferencing market; a footprint across 50 million business users and nearly all Fortune 500 companies, this group is poised for growth. You will have the opportunity to:

• Define how work and communication get done in the future
• Impact 100s of millions of lives, how and what they accomplish through their work in a positive way
• Influence and drive the evolution of Webex Product Culture
• Lead with some of the best talent in design, product and engineering (audio / video / AI / ML)

What You'll Do

Work with and learn from the best AI collaboration PMs in the business as you gather requirements, define functionality, and craft delightful products for our customers. You’ll challenge the status quo. Think of ways to transform how people use AI collaboration technologies and get work done, in beautifully simple ways and create more value for our customers.

You will work closely with a variety of collaborators including sales, engineering, UX, marketing, and more to develop a vision, craft requirements, build a roadmap and translate that into an AI product that will delight.

• Think strategically of the customer’s needs and how Webex can reduce pain points
• Understand the competitive landscape, needs of end users, customers, and translate into AI features.
• Articulate the business need and the customer value associated with each product feature.
• Write requirements, product briefs, positioning statements and user stories to work with marketing, UX, and engineering to bring them to life.
• Communicate functionality and incorporate feedback.
• Help craft and maintain the team’s roadmap, milestones, and rollout plans.
• Take ownership; work across product, UX, engineering and support teams.
• Engage with account teams and customers to ensure their success
• Make our team better, make our customers successful.

Minimum Qualifications:

• 7 years of professional experience
• 5 years of Product Management experience
• Experience with enterprise software applications or video / communications platforms
• Partnered with engineering and UX design teams

Preferred qualifications:

• Preferred experience in AI/ML Product Management with Large Language Models (LLMs)
• Collaborated with Design teams to provide exceptional customer facing products
• Passionate about building products that users can’t live without
• Previous experience releasing and iterating on successful end user facing products
• Knowledge of networking concepts
• Ability to mediate opposing interests and finding creative solutions
• BA / BS in Engineering or Business or equivalent experience
• Ability to work independently, communicating across multiple time zones

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.