Overview

The Program Management Advisory and Execution team (PMAE) is the only enterprise level resource that supports all business units across the bank to plan, execute and govern complex cross-functional initiatives, programs, and projects. We act as partners to interject project management discipline to work efforts. The team works across silos and moves from topic to topic while continuing to maintain and follow program management rules of governance. The PMAE is an organization consisting of over 70 project management professionals, each with a very robust and diverse background. 

The work will vary across engagements, but generally will range from regulatory compliance to risk management, to the integration of technology into the business process. PMAE is not a technology-centric project management office, it’s work is more focused on the integration of the technology projects and production into cross-functional business initiatives as part of a larger body of work.

This is a highly matrixed organization where your primary manager will not be providing daily oversight of your actions and project management skills. You will be expected to operate independently, while interacting with your clients and stakeholders on a day-to-day basis. As initiatives, programs and projects close, you will then be assigned to a new body of work with new sponsors and new stakeholders, while maintaining your primary PMAE supervisory chain. 

If you like solving new, challenging, and complex problems, while continually learning new parts of the business and growing your network – this is the perfect role for you. To really stand out and make us fit for the future in a constantly changing world/environment, each one of us at PMAE needs to be a purpose-led and values driven leader at every level.

This is a mid-level project / program manager role in which the expectation is to have had previous experience driving programs in the project management field. The position offers extensive opportunity for growth while driving and executing all activities within a project's life cycle. You will lead cross-functional projects or programs with a broad impact across the organization and may be required to manage multiple projects simultaneously. Additionally, you will be expected to be the subject matter expert in project methodology and consistently follow established processes while proactively identifying opportunities for improvement. You will be responsible for ensuring all workstream owners within your project(s) are informed and follow established.

Responsibilities:

• Makes decisions in end-to-end project management, demonstrating ownership of the entire process from beginning to end while developing and implementing program and project level processes and performance metrics.
• Drive the pace of work for self and other project resources while independently managing the program holistically.
• Supports planning, directing and coordination of day-to-day activities of running a program.
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Oversees program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• Monitors program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Creates the program risk management plan.
• Works with procurement team to create, administer, track, and eventually close program.
• Directs area supported through responsibility for delivery of end results. 
• Ensures essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

•6-10 years of program management experience
•PMP certification or willingness to attain within 1 year of employment

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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