The Quality Assurance (QA) Validation Exec Group Mgr manages multiple teams of senior professionals through other senior managers. The job requires a broad and comprehensive understanding of different QA methodologies with deep understanding of audit and regulatory expectations. In-depth knowledge of the industry is also necessary to contribute to the objectives of the business. Requires thorough understanding of the strategic direction of the QA function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent written and verbal communication skills required to influence a wide range of audiences. The job is likely to be involved in both internal and external communications which will have a major impact on the area managed, and possibly on other related areas and organization. Provides input into strategic decisions affecting QA job family or function. Full management responsibility of multiple teams, including management of people, budget, and planning.

Responsibilities:

• The position participates in the execution of the operational risk management policy for these businesses including the Manager Control Assessment (MCA), Annual Risk Assessments, establishing controls, coordination with utility functions to deliver issue management, quality control monitoring and 3rd party risk management activities for the businesses.
• Lead Quality Control (QC) assessments of Issues and Action Plans to validate closure accuracy and effectiveness of the fix for all Level 1 and 2 issues, consent orders.
• Provide independent and objective assessments of Action Plan Remediation
• Provide independent evaluation of the design of controls and assess if they are complete, reasonable, effective and sustainable.
• Lead the QC function as it is bound to compliance with any consent order deliverables and policies.
• Provide issue closure independent opinion for key senior stakeholders for remediation.
• Review one-time remediations and controls that mitigate inherent risk to an acceptable level.
• Review Action Plan closure documentation and validate the evidence for completeness.
• Assist in writing issue wrappers for regulators and/or validate the write up
• Work closely with Business Leaders in the businesses as a member of their extended leadership team, to assess and strengthen the control environment.
• Work across all business functions to define the key control monitoring metrics, assess controls, and conduct disciplined reviews of all key processes.
• Integrate with Global Functions, including Independent Operational Risk Management (ORM), Risk, Compliance and Audit to identify and mitigate cross business risks
• Lead issue mitigation for significant operational breaks, identification of root cause, make recommendations for future prevention; provide governance to ensure remediation and improvements.
• Lead the Finance BFQC team to provide QC reviews at the RBCM level in support of consent order deliverables.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15 years experience in Financial Services.
• Specific Risk experience Experienced in Operational Risk, Audit, Regulatory Teams. Knowledge of financial regulatory expectations a must.
• Advanced analytical ability asks insightful questions, break analytical challenges into workable components and draws meaningful conclusions. Well versed in breaking down complex matters into core issues and root causes that can be more readily addressed.
• Prioritizes high impact potential problems effectively.
• Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment.
• Well-versed in writing with simplicity and effectively communicating gaps and issues and how they are closed.
• An end-to-end mindset to ensure controls and remediation work appropriately and effectively manage the risk.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree; managerial experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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