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Job Description

The GPA delivery manager is a key member of GPA technology management function. Providing leadership and technical guidance to multiple projects.

**Program Management**

* Manage end to end delivery of GPA delivery management initiatives

* Program Planning, Dependency management across technology organizations and platforms for assigned initiatives

Working knowledge of cloud based technologies and frameworks

* Establish foundational and execution work streams for new strategic and stabilization initiatives

**Key Tasks include**

* Works hand in hand with the Program Owner to ensure the program is successful and deliverables are on time

* Identifies work streams and builds program structure

* Reviews and revises work plan / milestones with development teams on at least a weekly basis

* Involves Domain and Technical architecture as appropriate into planning discussions and execution support

* Provides visibility to SMTs and other senior managers / architects progress, issues / risks, blockers, and other key indicators

* Establishes and manages working level Interaction model with program, development, and support teams (GFT and other sector Partners, CTI, GPA)

* Manages issues, risks and escalations from the program and project level via centralized tracker

* Ensures program consistency execution / process templates, tracking structure, reporting, issues / blockers

* Manages and directs exception requests

* Defines cost saves and document cost impact for any delays from the financial baseline

* Communicates program strategy and objectives to stakeholders and work stream teams

* Run any automated reports used for the program

* Provide agenda for stakeholder meetings

* Provide meeting attendance, key meeting decisions and next steps/follow-ups for stakeholder meetings

* Provide meeting attendance, key meeting decisions and next steps/follow-ups for program status meetings

* Host all stakeholder meetings

* Host all program status meetings

Executes KPIs

To be effective in this role, the candidate should possess the following qualities and skills:

* Excellent written and verbal communication skills; must be able to understand detailed problem resolution discussions and condense pertinent facts for senior leadership

* Excellent problem solving skills, including the ability to grasp new concepts quickly, lead diverse partners toward reasonable recommendations, and prepare decisions in a logical fashion with supporting impact, to aid in timely decision making

Working Exposure to cloud based technologies

* Direct experience executing against global, multi-dimensional development lifecycle phases (e.g. SDLC and best practices or equivalent)

* Ability to develop and manage to a comprehensive program plan and dependencies

* Negotiation skills

* Self starter, with an ability to lead and execute work with limited to no supervision

* Entrepreneurial Spirit

**Req Qualifications:**

* BS in Computer Science /Computer Engineering or equivalent work experience

* 7 years of progressive software application development

* 5 years experience in a leadership role within an organization of similar complexity and size

* 3 years experience with client/server enterprise java j2EE web application development

* 2 years experience with Cloud Computing platforms (Amazon AWS)

* Ability to develop prototypes for proving out new technology solutions

* Great communication and team work skills; must be able to work effectively with others within and across departments

* Excellent problem solving, critical thinking and a decision maker

* PMP or other related certifications are a plus

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**Job Family Group:**

Technology-------------------------------------------------

**Job Family:**

Technology Project Management------------------------------------------------------

**Time Type:**

Full time------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.