The KYC Operations Lead Analyst is a senior-level position responsible for leading execution efforts for Audit and Exams in adherence to USPB AML KYC policies and standards through proactive identification of KYC Risks along with timely implementation or enhancement of KYC controls with the appropriate execution areas. The overall objective of this role is to lead audit routines and proactive readiness efforts across 1st line USPB functions and Compliance for. KYC (Know Your Client) program at Citi.
Responsibilities:

• Application of KYC policy
• Proactively identify and address control gaps in AML KYC for Brands, Retail Services, Retail Bank, and Mortgage.
• Serve as single point of contact and coordinator for AML & Sanctions program audit and exams to manage deliverables, stakeholder engagement, tracking, facilitating status and walkthrough calls, obtaining, and delivering accurate information along with escalating as needed.
• Conduct audit and exam readiness efforts in preparation of upcoming audits across 1st and 2nd line of defense AML life-cycle functions along with post-mortem lessons learned.
• Provide AML subject matter expertise and first-hand end to end process knowledge to identify risks proactively and credible challenges.
• Conduct independent end to end targeted reviews across AML life cycle to ensure adherence to Policy & Procedures, locate deficiencies and areas to automate.
• Present relevant materials during audits and exams along with Senior level forums as well as meeting with stakeholders such as regulators, 2nd and 3rd line of defense.
• Develop strong working relationship with cross-functional partners and illustrate strong policy, process and control knowledge to establish self as valued and respected partner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.

Qualifications:

• 6-10 years of experience with Credit Cards or Retail Bank in one of the following areas: Audit/Control, Risk Management, Project Management, Operational Risk or Risk Management function
• Strong knowledge of USPB products, platforms, user interfaces and support structure
• Experience with Citi Risk and Control and Manager Control Framework is a plus
• Ability to break down complex processes into core activities and identify control gap root causes so they can be more readily addressed.
• Strong presentation skills, both orally and written, with the ability to articulate complex problems and solutions through concise and clear messaging with people at all levels of the organization.
• Ability to work collaboratively within and across functions and Lines of Defense to clearly communicate information and actions needed by peers and stakeholders at multiple levels.

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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