CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at https://www.citimedny.com/.

Responsibilities:

· Greet patients and staff as they enter/leave the office

· Answer heavy volume phone calls, email and mails

· Assist patient with completion of registration, insurance and other required forms

· Computer literacy and able to operate fax machine, multiple phone lines and other necessary office equipment

· Accurately record and collect payments and clearly explain financial obligations to patients

· Assist in sorting, scanning, packaging and distributing mail to appropriate party

· Identify and upload supporting documents into database

· Respond to requests for additional information/documents in a timely matter

· Provide accurate information and/or supporting documentation via phone, email, fax and mail.

· Must be able to work well with other team members to complete duties on a daily basis

· Must be able to communicate effectively with many parties and show a high level of professionalism

· Complete daily tasks such as maintaining proper record keeping in patient electronic accounts and keeping waiting area tidy

Requirements:

· Must be able to work evenings and weekends

· Minimum education of High School Diploma

· Must have customer services experience

· Basic understanding of medical terminology

· Experience working in medical setting (preferred but not mandatory)

We are looking for someone who is/can

· Friendly

· Reliable

· Self-Motivated

· Organized

· Computer efficient

· Detailed oriented

· Work independently and efficiently

· Complete tasks in timely matter to reach deadlines

· Work under pressure to meet productivity guidelines

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee assistance program
• Health insurance

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Application Question(s):

• Do your have experience working in a medical setting?

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 2 years (Preferred)

Ability to Commute:

• Rego Park, NY 11374 (Preferred)

Ability to Relocate:

• Rego Park, NY 11374: Relocate before starting work (Required)

Work Location: In person