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Patient Service Representative
CitiMed New York, NY
Apply
$44k-56k (estimate)
Full Time 3 Days Ago
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CitiMed is Hiring a Patient Service Representative Near New York, NY

Job Description

Job Description

Patient Service Representative

  1. Greets visitors, physicians, and patients in a friendly professional manner and directs them appropriately. Monitors and maintains proper daily practice flow to ensure an efficient patient experience. Informs patients of delay in physician schedules.
  2. Assists the patient with the completion of the medical intake, uploads a copy of their insurance information and government-issued ID card. Responsible for patient check-in.
  3. Updates patient information including demographics, insurance, HIPAA forms and financial forms. Accurately recording and collecting any payment and clearly explaining the financial obligations to the patient.
  4. Creates and assembles both the paper and electronic medical record chart to store and upload all documents of the patient, ensuring that information is inputted and scanned properly.
  5. Promptly answers and responds to telephone and office emails, screens telephone callers in a pleasant and professional manner; handles calls; takes messages or directs callers to the appropriate person or area.
  6. Schedules appointments and follow up visits as needed according to specialty guidelines. Confirms future appointments as needed.
  7. Maintain the waiting areas in a neat and tidy condition.
  8. Performs any clerical duty and task that is requested of his or her assistant/manager to improve provider productivity, patient care, and efficient office flow.
  9. May be responsible for chaperone duties during patient exams as needed.
  10. Other duties as required.

Qualifications

  1. Must have a High School Diploma/GED
  2. Excellent verbal, written, and interpersonal skills
  3. Computer and typing skills are required - minimum of 45 wpm
  4. High attention to detail and being able to work in a team environment
  5. Bilingual language skills required or preferred based on site location
Company Description
CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community.
The range of medical and rehabilitative services offered has been specifically selected to treat
traumatic injury patients. We provide a variety of health services including diagnostic and
rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to
the community. All CitiMed offices are multilingual and staffed with individuals to make any
experience pleasant. You can learn more about us at https://www.citimedny.com/.CitiMed is growing rapidly and we are looking for many qualifying individuals to be a part of our team!
With the support and hard work of all our employees, CitiMed continues to make its way down a
successful road. CitiMed maintains a work culture that allows our team members to feel supported
and confident in their work. We offer many learning opportunities with room for professional growth. If
the responsibilities interest you and believe you have met the requirements, we strongly encourage
you to apply!

Company Description

CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community.\r\nThe range of medical and rehabilitative services offered has been specifically selected to treat\r\ntraumatic injury patients. We provide a variety of health services including diagnostic and\r\nrehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to\r\nthe community. All CitiMed offices are multilingual and staffed with individuals to make any\r\nexperience pleasant. You can learn more about us at https://www.citimedny.com/.\r\n\r\n\r\nCitiMed is growing rapidly and we are looking for many qualifying individuals to be a part of our team!\r\nWith the support and hard work of all our employees, CitiMed continues to make its way down a\r\nsuccessful road. CitiMed maintains a work culture that allows our team members to feel supported\r\nand confident in their work. We offer many learning opportunities with room for professional growth. If\r\nthe responsibilities interest you and believe you have met the requirements, we strongly encourage\r\nyou to apply!

Job Summary

JOB TYPE

Full Time

SALARY

$44k-56k (estimate)

POST DATE

09/05/2024

EXPIRATION DATE

09/21/2024

HEADQUARTERS

DENVER, CO

SIZE

50 - 100

FOUNDED

2009

CEO

ATITH MOE

REVENUE

$10M - $50M

INDUSTRY

Retail

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The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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