Description

In this role at Citizens, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. As the Control Agreement Manager, you will provide critical reporting, analytics, and support with the goal of meeting internal and external stakeholders’ expectations. Your role will be a key player in evaluating and streamlining processes by developing infrastructure to support advanced analytics and identifying opportunities for automation and streamlined distribution of reports. You will manage a 'one stop shop' for a vast network of stakeholders as the single point of contact for Enterprise Risk Reporting for designated risk types, serving as a subject matter expert in support of ongoing report development and enhancements. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Primary responsibilities include

• Deliver reports to senior management in a timely manner with well-established control protocols for same.
• Contribute to 'rapid response' new/ad hoc reporting requirements, as well as provide direction on how existing (and inherited) processes can be automated.
• Evaluate and streamline processes, rationalize materials and content across similar forums to realize synergies.
• Rationalize risk governance reporting inventory and identify reports for decommissioning and automation. Identify opportunities for improved risk aggregation and monitoring.
• Develop infrastructure to support advanced analytics, automation and streamlined distribution of reports and information.
• Drive efficiencies through the use of automated dashboards and standardized reporting.
• Resolve data gaps and inconsistencies by partnering with the Enterprise Data Office through dedicated pods to communicate requirements and advance the enterprise data infrastructure to facilitate reporting and analytics.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.