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Citizens
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Home Mortgage Processor Assistant
Citizens Franklin, TN
$41k-52k (estimate)
Full Time | Business Services 1 Week Ago
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Citizens is Hiring a Remote Home Mortgage Processor Assistant

DescriptionThe incumbent completes a variety of regulatory and clerical tasks to support Processing, Closing and Underwriting functions including but not limited to preparing and completing disclosure packages, completing appraisal requests, flood reviews, forwarding and monitoring receipt of title reviews, complete verification of employment, obtain homeowner’s insurance, index documentation, data enter loan information (if applicable), faxing and following up on documentation if needed. Adherence to regulatory and bank guidelines and department standards is required.
  • Review submitted documentation to ensure compliance with bank requirements. Access websites as needed. Follow up on documentation issues with customers. Complete review within department standards. Able to process all mortgage or home equity products efficiently.
  • Enter clear and concise comments, edit information, and document application.
  • Communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, and/or explanation of required documentation.
  • Basic knowledge of secondary market/lending programs and guidelines with the ability to apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B., etc).
  • Meet or exceed department productivity and quality standards within department turn-time standards.
  • Time management and ability to meet deadlines is critical to this position. Attention to detail and organizational skills are required. Requires work in a fast pace environment with the ability to multitask.
QualificationsWork Experience:
  • PC skills 2-3 years proficient in PC skills.
  • Office Experience 1 -2 years of work experience in either an office or retail environment.
  • Banking or mortgage experience 1 -2 years knowledge with ordering mortgage related vender services ability to decipher loan documentation and related reports and/or websites is preferred
  • Customer Service 2-3 years’ experience in oral and written communication with internal and external customers.
Education
  • High School or Equivalent (GED) Required
  • Associate / Bachelor Degree Preferred
Hours & Work ScheduleHours per Week: 40
Work Schedule: Monday-Friday 8:00AM-5:00PM
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Background CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$41k-52k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

07/18/2024

WEBSITE

citizensbank.com

HEADQUARTERS

PROVIDENCE, RI

SIZE

15,000 - 50,000

FOUNDED

1828

CEO

BRENNA ANATONE

REVENUE

$5B - $10B

INDUSTRY

Business Services

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About Citizens

Citizens Commercial Banking, a division of Citizens Financial Group, Inc. (NYSE CFG), is one of the oldest and largest financial institutions in the United States. Our commercial banking division offers corporate, institutional and not-for-profit clients and sponsor-owned entities a full range of wholesale banking products and services. Whether youre a privately held company or Fortune 500 corporation, we have the expertise to assess your unique needs and financial operating requirements, and to offer tailored advice, ideas and solutions to help your business reach its potential.

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