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Citizens
Westwood, MA | Full Time
$105k-137k (estimate)
3 Weeks Ago
Project Workflow Lead
Citizens Westwood, MA
$105k-137k (estimate)
Full Time | Business Services 3 Weeks Ago
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Citizens is Hiring a Project Workflow Lead Near Westwood, MA

DescriptionThe Project Workflow Lead will be responsible for managing multiple projects from initiation through production for a variety of channels, such as email, direct mail, social media, video and photography. This role interfaces with internal stakeholders, outside agencies and production partners to ensure seamless execution of creative initiatives. This position requires very strong organizational skills and the ability to juggle multiple projects with tight deadlines. S/He will own the schedules and make sure key dates are clearly communicated and agreed upon, as well as be the liaison with production partners to ensure quality and accuracy of all projects. In addition, the Project Workflow Lead will proactively offer ideas for process improvements and be an integral member of an evolving team.
Job Responsibilities
  • Reviews all job initiation requests and creative briefs, and confirms that sufficient details, including asset sizes and specs, have been provided
  • Responsible for assigning jobs through the Citizens workflow system and making sure all project data is up to date on a daily basis.
  • Proactively manages milestones throughout the project lifecycle, from creating detailed schedules, to setting up kick-off and presentation meetings
  • Responsible for keeping all project members and stakeholders informed of their project status, and partners closely with the Marketing Manager to ensure alignment between the creative team and the requestor’s strategic direction.
  • Partners closely with the Marketing Manager to make sure feedback is clear and remains in line with initial creative direction.
  • Partners with internal teams and external vendors to request cost estimates for printing and production services (ie printed brochures, signage, video and photo services), as well as route and review proofs.
  • Partners with the asset librarian and creative team on final archiving of approved assets within the DAM
  • Provides crisis management and troubleshoots as necessary throughout the project to ensure jobs are delivered on time and within budget while maintaining quality.
Required Qualifications
  • Must be detail oriented and have at least 4-5 years of related experience working in a project/production management capacity on a creative team.
  • Proven ability to work well under pressure, meet deadlines, and manage multiple projects simultaneously.
  • Working understanding of print production specs, digital media, web development and technical specifications and dependencies.
  • Exceptional verbal and written communication skills.
  • Proven experience putting together production schedules
  • Comfortable working in PC/Windows environment
  • Must be able to come into office up to 3 times a week based on proximity
Desired Qualifications
  • Experience using project management/workflow software, such as Aprimo
  • Experience coordinating Direct Mail and Email campaigns, as well as video and photography projects
  • Working knowledge of Illustrator, InDesign, Photoshop, HTML and processes a plus
  • Comfortable working in Excel and MS Office products
EducationBachelor’s degree preferred
Hours And ScheduleHours: 40
Schedule: M-F 8-5 Hybrid in Westwood MA office 3 days and 2 days remote.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$105k-137k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

06/23/2024

WEBSITE

citizensbank.com

HEADQUARTERS

PROVIDENCE, RI

SIZE

15,000 - 50,000

FOUNDED

1828

CEO

BRENNA ANATONE

REVENUE

$5B - $10B

INDUSTRY

Business Services

Related Companies
About Citizens

Citizens Commercial Banking, a division of Citizens Financial Group, Inc. (NYSE CFG), is one of the oldest and largest financial institutions in the United States. Our commercial banking division offers corporate, institutional and not-for-profit clients and sponsor-owned entities a full range of wholesale banking products and services. Whether youre a privately held company or Fortune 500 corporation, we have the expertise to assess your unique needs and financial operating requirements, and to offer tailored advice, ideas and solutions to help your business reach its potential.

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